Novotel London Waterloo
About Novotel London Waterloo
Novotel London Waterloo is located in the heart of London, just a few steps from the banks of the River Thames and a short walk from the Westminster Palace. The hotel has a fitness center and secure on-site parking. Westminster is right across the river, and the South Bank is a short walk along the Thames. London Waterloo Railway Station is a 3-minute drive away. The spacious, air-conditioned rooms each have an queen-size bed, internet access and a flat-screen TV with on-demand movies. All rooms have a private bathroom with a shower. Some of the rooms include amazing views of the London skyline. Elements Restaurant serves tasty international cuisine and offers 24-hour room service. Elements Bar offers coffees and cocktails, and is open until 01:00. Guests can relax and unwind in the InBalance Fitness and Wellbeing center, complimentary to guests. It includes a sauna and steam room. Up to 2 children (under 16 years) can stay free (with breakfast) when sharing a room with adults. This includes access to an Xbox console, baby equipment and a healthy kids menu. Families check-out late on Sundays (until 17:00).
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Superb location for my travel purpose. Ultra clean premises and very kind and helpful staff. Slightly overpriced, but definitely worth it.
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The location of the hotel was really helpful, there's a bus stop 2 min away from the hotel and there is another bust stop just opposite the hotel, so it made commuting easy. The hotel is conducive and very warming. Staff are friendly. Nice and affordable meals I had to go outside of my room to fetch water for drinking and the bottle in the room is small, notheless, that is not a deal breaker.
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Very poor
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Good
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Exceptional
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Superb
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It was my son's birthday and they kindly left him a card and a birthday treat which was a nice touch and really made him happy. Also there are refillable water bottles and water stations outside the room which is great with young children. Beds are really comfortable and the shower is fabulous, and has ritual products. We didn't have breakfast but the food in the bar was tasty and my little boy loved the play area in the lobby. The location is great for exploring. There wasn't anything we didn't like we were only there for 1 night while travelling and felt it had every thing we needed x
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Good
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Clean and tidy, great food
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Superb
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Spacious No drinking water no proper AC no management support
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Exceptional
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The staff were very friendly and helpful. The room was not as clean as I expected.
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The carpet was stained, holes in the draperies, and the breakfast was overpriced, We booked a room with a sofa. They told us we got a free upgrade, but there was no sofa and it didn’t seem like an upgrade.
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The staff were incredibly nice and caring of us and made our stay beginning to end incredible The fridge, seemed to do absolutely nothing but that was just a minor inconvenience
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Exceptional
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Central location. Air conditioning was barely working. We booked this just for the airconditioning, and it wasn't working in the rooms.
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Location was perfect Not the cleanest. Marks all over fridge cupboard door, around the sink and back of toilet door….
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Superb
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Exceptional
