The Municipal Hotel Liverpool - MGallery
About The Municipal Hotel Liverpool - MGallery
Comfortable Accommodations The Municipal Hotel Liverpool in Liverpool offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, free WiFi, and a flat-screen TV. Exceptional Facilities Guests can enjoy spa facilities, a fitness room, and a steam room. The hotel features a lounge, beauty services, and wellness packages. Additional services include a 24-hour front desk, concierge, and daily housekeeping. Dining Experience The restaurant serves French and local cuisines in a traditional, modern, and romantic ambiance. Breakfast options include continental, American, buffet, and full English/Irish. Lunch, dinner, and high tea are also available. Prime Location Located in the city center, the hotel is near Royal Court Theater (4-minute walk), Liverpool ONE (2297 feet), and Pier Head (less than 0.6 mi). Liverpool John Lennon Airport is 8.7 mi away.
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Full kitchen / kitchenette
- In-room refrigerator
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Public transit access
- Smoke-free property
- Air conditioning
Reviews
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Location was ideal for our stay and the staff we encountered weee all very kind and professional Lighting in some parts of the room weren’t great meaning using the hairdryer wasn’t great, room temperature was a bit difficult to manage
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Superb
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Superb
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Exceptional
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Location, lovely bar and restaurant Small rooms, boring decor, not a 5 star hotel
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Great location comfortable rooms. Handy bar
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Beautiful hotel and good location, friendly staff -Spa price is a little too high for only a couple of hours -Very high service charge in the bar
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Great location and lovely bar and restaurant
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Lovely hotel, comfortable well appointed room, great bar and dining space and fab cocktails Nothing
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Luxury!
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Very good location and friendly staff , excellent breakfast. Room could have been better for the money , shower was small and not very good value when you consider that the spar is £50 pp extra on top
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Exceptional
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Exceptional
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Exceptional
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5 stars hotel in the city center. We stayed in a deluxe room in the 2nd floor very quiet. Both Bedroom and bathroom were spacious and very clean. Bed and pillows were extremely comfortable and there also was a pillow menu in case you needed something different, softer, natural fiber and so on . Also the night mask menu was a plus. One morning my husband was feeling unwell and the breakfast staff was so kind as to arrange a tray to be brought to our room. Only a couple of downside: 1. The spa comes at an extra charge, which was not clearly advertised; 2. We got a ticket for parking right at the corner and we were not able to pay since the machine was not accepting card payment. We parked only to unload our suitcases and cane right down to move the car. It would be helpful to have either an unloading area or hotel staff to help you with directions for the nearest parking before getting a ticket (the police lady that day was on fire apparently).
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Exceptional
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The location was good, very near the train station. The staff were very friendly and helpful, such as dealing with luggage and when asking for directions etc, the young chap on the door walked us over to the road and gave us directions to the station. Hotel was clean and well kept, cleaning staff busy and working hard to turn around the rooms. Hotel is very nicely furnished, the bar area in particular stunning. The room was well turned out, nicely decorated, luxurious furnishings, fridge & coffee facilities, comfy bed, good sized room and a roomy modern bathroom with robes/slippers. I didn't like the issue of the hidden charge for the swimming pool. When selecting a hotel through Booking.com, I filtered for hotel with a pool, which gave an option of 4-5 hotels so we chose the Municipal at the advertised price for a hotel with a pool. It wasn't until I had paid, that the next day the Municipal sent an e-mail stating the pool would be £50 for 2 hours. I felt that this drip pricing was extremely misleading. I wasn't able to raise it with Booking.com as you get thrown into an automated circle and which you are unable to escalate, so this in itself is another issue and will be affecting my future booking with this company. I then tried to raise it with the hotel who did apologise for the confusion and yes it is indeed additional. So who's fault is this? not the customer, who has paid for accommodation with facilities listed. Back to the Municipal itself, some things have been scrimped on, no hairdryer in the room, yet an ironing board & iron. Kettle & coffee machine yet minimal couple of teabags & 2 pods for the coffee, one of the many notices said to ask reception for replenishments and fresh milk, queued at reception, they said, ask the bar, bar staff looked a bit puzzled, but handed some over, we just bought extra milk from the shop down the road which was easier. Brand new looking bathroom, yet shower wand was mounted neck-height and not adjustable, showering caused flooding to bathroom floor.
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we didn't eat there, but the staff were amazing and the hotel lobby, restaurant area, etc are stunning. We would have loved to go to the pool, however, the price to go in was extortionate - it really should be available for guests.
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Beautiful building in a great location for bars, restaurants, shops and the waterfront. Nothing
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Exceptional
