Silk Lisbon

Very good

Breakfast was lacking

Good

Excellent location (well-connected to public transport: three different metro stops in close proximity, near the places we wanted to be), very friendly and helpful staff, nice breakfast. Having a code instead of a key to access the building and room was actually quite handy. Spacious shower, efficient and silent A/C. There is no elevator in the building, so it was several flights of steps up and down - but we were already aware when booking. Nothing else!

Exceptional

The breakfast was phenomenal, great selection of foods for a continental type breakfast! The staff were lovely and really helpful, and the location was excellent, really close to several bus stops and metro stations but far enough away from the downtown to not be noisy. The AC also really helped during early July. The taxi service they also set up to get to the airport was also really convenient for our early morning flight. The bathroom was a bit of a tight squeeze at times and the window in our room didn't face outside so we couldn't get natural sunlight into the room. I also wish there was a "Do Not Disturb" sign we could've hung up on our door so our sheets wouldn't get changed daily.

The location is perfect and very friendly service, for the price it had a very decent breakfast. The bed was terrible, very uncomfortable and quite dirty. Had bunch of hairs and some stains (the stains were most likely food stains, but..... there is always the possibility of them being some intimate stains)

Superb

Good

It’s in a good location and the room was clean. The AC was broke during our stay and in summer it’s no joke. We asked them to fix it but they didn’t not offer as an alternative room.

Everything was great. Clean and comfortable room, very close to the city center, and the staff was super nice and helpful providing guidance and suggestions to visit Lisbon.

Easy access on late arrival Very friendly staff around during the day Good distance between 2 metro stations to access the city

Superb

The staff were super friendly and helpful, we didn’t have the breakfast but we did have a look in and it seems like you get a solid variety of options to fuel your day. The location was decent, not too far from lots of nice restaurants and about a 20 minute walk into the centre, or a 5 minute walk to the closest station for accessibility. The room had some signs of damp/mold around the window. The air conditioning would start making a loud dripping noise and night that left the room with a ‘wet’ smell. The bed was rock solid, which made it hard to fall asleep on or get comfortable. The we had was opposite the main door into the hotel lobby and we were awoken multiple times throughout our 2 night stay with people coming in and out.

Really friendly staff, room was comfortable, be was good. Breakfast was just ok... some eggs could do the difference

Breakfast was just ok... some eggs could do the difference

The staff was amazing and so nice towards and specially an old man who was so nice and was trying his best to make us feel cozy during breakfast. The room is way smaller than it was in the picture, but it was clean. The bathroom was quite small, but still u have enough place to do all necessary procedures. However it didn’t have much space to put you things next to washbasin. The room didn’t have little fridge inside, so I needed to put some of my products in the fridge in the kitchen, but only till 19 as after I would be able to reach as the reception is closed after 7. Besides, we had an issue in our room. It worked for 5 minutes, then it turned off and I turned on again, but after 5 minutes I had the same issue. Also, be aware that in Portugal it’s quite rare to find a good hotel with good soundproof and this one wasn’t exceptional. You can hear all sounds from the hall. If you don’t really care that much about comfort, it’s a good option for it’s money and specially for its location.

Very good

Good