Woodspring Suites Lancaster North

Very good

I’d highly recommend staying here the staff is super friendly and helpful the rooms actually get cleaned! There’s a laundry room onsite which is pretty convenient and it’s cheap to use.

New building, clean and tidy. No frills hotel .

Exceptional

Great, modern facilities

The room was spacious, full size refrigerator, staff was very friendly and the room was very clean and felt cozy. There wasn’t any cooking utensils or dishes in the kitchen.

Passable

Passable

Proximity to spooky nook No pool. Breakfast?

After driving 7 hours with my son, we arrived to check in only to be told that our reservation had been canceled because the hotel was overbooked. The worst part? No one bothered to call, email, or text us beforehand. We found out only after standing at the front desk, exhausted from the drive. Because of their complete lack of professionalism, we were left scrambling to find another place to stay at the last minute. The only hotel available cost three times what we had originally planned to pay. Thank goodness I had a credit card, or my son and I could have been left without a place to sleep. As if that wasn’t bad enough, it took two weeks and multiple follow-ups just to get my refund processed. Overbooking happens, but failing to notify paying guests until they arrive is completely unacceptable. This experience caused unnecessary stress, extra expense, and ruined the start of our trip. I would never attempt to stay here again and would strongly recommend others book elsewhere if they don’t want to risk being left without a room.

nice

Poor

Overall, I was very disappointed with the experience. It was very very basic.

Exceptional

Exceptional

Pleasant

Very good

Superb

Place is clean, and we'll kept. Convenient location for shopping and attractions. Staff is super friendly and treats all gets professionally and as if they are important and appreciated. Go above and beyond all expectations to make sure you enjoy your stay Only thing I can possibly complain about is that my booking was for a single queen bed room and for whatever reason I was given a double queen room. I wasnt charged an upcharge for the second bed, I just would have preferred the little chair to sit in when I was up and about over the second bed as there was only 2 of us and 1 bed was fine

It was a pretty new hotel so everything was great. Only complaints are that I wish they had a hair dryer in the room. We stayed 3 days with a toddler who dropped food on the floor. There was no housekeeping while we were there, which would be ok if they had a broom in the room available for use to sweep up her crumbs. We loved staying though and would definitely stay again.