Hampton Inn & Suites Knoxville-Downtown

This was the perfect stay for a sports team. The breakfast was great and they even made cookies for us in the evening. It has a large lobby for eating together.

Within walking distance of KCC but right on a busy thoroughfare. Lots of loud traffic all night.

Clean, very accommodating and good breakfast.

Walkable to downtown. Just 2 blocks from First Baptist Knoxville. Great church. Clean and quiet. Would stay here again. Full size amenities.

The property was very nice.

Location and staff are great. Breakfast is ok. The carpet inside the room is damp and needs to be replaced. The bathroom needs a vent to air out the heat from the shower.

Our only complaint was the street noise. The cars were so loud outside our window all night long.

Perfect spot. Close to everything. You can walk to downtown or to the UT campus. It was a perfect stay. The staff is amazing. Everyone is so kind and they greet you every time you enter. In the coffee is amazing.

Only issue was noise at night. Our room overlooked the back of the property where somewhat loud thumping music came from a vehicle that was parked out by the dumpsters for a little while. They eventually left. Not a big deal but was unexpected and unwelcome

We had a great day at the Hampton Inn suites downtown Knoxville. I actually left three garments of clothes in the closet after we already checked out. I called and they held them for me and really appreciate that the property was an excellent condition as well. I recommend this hotel.

I guess I expected it to be nicer or feel better maintained at this price point and since we were downtown. It felt like the Hampton Inn in Hope Arkansas (middle of nowhere) but much more expensive. Also, the windows were not reinforced so the street noise was terrible; motorcycles, cars, and souped up engines all night. I would not stay here again. I would spend the extra $100 to stay at a boutique hotel if we needed to stay in downtown Knoxville again.

Great location! The breakfast was good. The staff were nice and helpful!

The problem is that they know it’s noisy but don’t tell you prior to booking.

The staff were kind and helpful. The hotel is clean and easy to park. The internet was down much of one day. The pool is undergoing repairs and not available. Anyone staying in Downtown Knoxville should know that on weekend nights loud cars and motorcycles race around the streets in 1 or 2 in the morning. It's not the hotels fault, but if you need to sleep, bring your earplugs.

The staff were not very friendly. The AC in the room didn’t work well, so the room was stuffy and hot. There was also a giant strand of hair on the towels.

Great location, staff was friendly

The staff was nice When we got there the front desk got our reservation messed up with someone else with the same last name. Our id’s were never checked. Because of the confusion our parking was going to be comped. But the person who we got confused with got our parking compensation. Tried to make sure when we left if just our charges were on our card, the day time front desk person acted like we were lying when we were telling her the story and why we needed to know. Our parking wasn’t comped like they said it would be. We do have extra charges we have no idea where they came from and on top of that id’s not once were verified. And the name on our reservation was wrong. It was a different variation of my name. We tried to tell them the name is wrong and they just looked at us like we were crazy. The room was horrible. We got no sleep the first night from street noise and the squeaking of the air conditioner. The little foam complementary ear plugs did not work so well. And to make matters worse, the carpets were very dirty. My feet were black from walking on the carpet. I have never left a review on a room before. But this was the worse experience I have ever had in a hotel.

Nothing with the property, but there was loud traffic that kept waking us up - very loud motorcycles going around the block at night.

Pool wasn’t available. The breakfast buffet was cut up hot dogs. It’s extremely loud bc it’s right on a main road.

The room could hav fans in it help with air circulation