Galleria Palms Hotel

Hotel staff are friendly and accommodating, rooms are big and beds are comfortable, area is close to everything specially for theme park. Recommended to stay of your Disney vacation.

The heated pool, clean environment, lovely staff & free breakfast Shower water was luke warm

I would rate them between a 4 and 4.5 overall.

Nice and affordable. Super close to all Disney parks.

A experiência no hotel não foi boa. Os quartos não eram arrumados diariamente, sendo realizada a limpeza apenas a cada dois dias. Além disso, as toalhas eram recolhidas todos os dias, mas não eram repostas, o que nos causou bastante transtorno. O banheiro também estava sem a tampa do ralo. Fizemos reclamações durante a estadia, porém nenhuma providência foi tomada para resolver os problemas. Diante da experiência que tivemos, não recomendo este hotel.

Great location! Old building

Very good

Clean and convenient, friendly and helpful staff, theme park shuttle.

Very friendly and helpful staff. The breakfast was very good with plenty of choices.

Thank you Leo and other receptionists for answering all out questions.

Very good

Staff was great hotel needs improvement

Room was clean. Breakfast was great!

The proximity to Disney, along with a great variety of restaurants, is definitely a plus for this location.

El desayuno era formidable y variado

The location to the parks were good and to restaurants around the area. The front desk staff was very friendly also. The breakfast is very basic and closes at 9h30 which is a bit early. I had an incident where the ceiling in the bathroom had a leak that flooded the bathroom overnight, and when I went to the bathroom I slipped and hurt my knee, they changed my room but did not offer any assistance after. The GM Kimberley is yet to get back to me with any positive feedback as to how I move forward with this incident. She just keeps twisting and turning, doesn’t return messages and keep saying she will contact me, but don’t hear back from her, and only come into work after 10am and leaves before 5pm, so I am not sure as to how she manages the place effectively. They told me to go to the hospital and pay my own bill as a foreigner visiting, this is not the way to deal with such kind of an incident. It’s like they were not taking accountability for the situation and being very uninterested in the situation which was very inappropriate considering it was negligence from the hotel.

Clean room, kind personnel

Séjour de 3 jours accès facile, propre et personnels sympathiques et serviables.

Always clean

good breakfast, also free cookies Needs better parks transportation, more routes