Comfort Suites

The first nights staff was a nice lady. The window was broken and taped up in my room.. the mattress was nasty on the pullout bed.. the cable didnt work..I had no cable cords when I asked about it one was brought in for one t.v but I could only catch 2 channels. The front tv made a loud noise and couldn't catch any clear channel.. the fridge had to be pushed over to a plug to work.. no towels or tissue in restrooms.. lights in hallway kept flicking then turned off completely.

Passable

Very good

Poor

Nothing It was kinda dirty and the smoke detector was beeping all night and we told the staff many times and they refuse to fix it ..the beds were all the way against the wall with no room to get about it …there was no signs for parking so we had a hard time finding a spot ….there was a company car parked in a handicap spot the whole time ….the jets in the bathtub didn’t work there was no battles in the tv control there was like 6 channels on the tv

Good

The management was unprofessional, need customer service & hospitality training, expectations are below 1!. Rooms were dirty, furniture torn & not clean. Did not provide hot breakfast as advertised!

Very good

It was good value for money and the bedding and towels was very good quality Cotten so o slept very well. The staff were very nice, especially Liz who really looked after me at breakfast and reception I thought it was good value for money, and handy to the airport. It is a little rundown but still a comfortable place to sleep.

Exceptional

24 hour shuttle to/from the airport. Clean , close, convenient. I had booked an accessible room, as it was the only option. When arrived they gave me a different as I did not need an accessible room. The room was big, had a separate area from the beds/sleeping area with a tv, couch, fridge, desk. No to go breakfast

Location to the airport and the beds were clean and comfy. The toilet seat was broken, kept falling off, the TV only had seven or eight channels, the elevator was disgusting, the breakfast in the morning was basically empty at 8 am, smelled like marijuana downstairs. There was burn marks and stains on the carpet of my room, and the ac cover was hanging off the wall. Just seems like the staff doesn't care at all about the hotel.

The clerk was nice and friendly my home caught fire so the clerk made sure the room was accessible for my needs

Can't complain place was clean room was clean place is quiet sleep good I would stay here again

Customer service None

Place is pretty clean and quite rooms was clean had no issue

The bed and pillows were comfy The room was old with out dated furniture and And a toilet that ran water all night

Nice staff Many things weren't up to date. The toilet seat was broken, our TV wouldn't work, there were no linen bags nor towels upon arrival. The elevator continued to malfunction many times. There were no towels to dry off at the pool.

Very good

Room, carpets, furniture all dirty, stained, paint worn off. Missing light bulbs, no TV controllers. Terrible pillows. Breakfast was a joke. Your choice of white bread or froot loops.