Best Western Premier Houston Downtown/Convention Center Hotel

Staff really nice, and perfect location huge room and clean

There was construction all over...

Good

Room was clean, staff was helpful. It was recently remodeled, nice stay. Water pressure wasn’t the greatest

It was okay besides the construction

The pool was nice and warm but the hot tub was like barely lukewarm and running. I don't know what the deal was. The Best Western Premiere should have free complimentary breakfast not something you have to pay for. But I know that's how the whole operation works. Plus we were charged $95 from August 2nd to the 4th and we don't know what it is cuz we checked out on the 3rd. Plus the fact that we had to pay $100 a night for parking in a small parking lot which is ridiculous!!

Drove in from Tuscaloosa Alabama so my son can apply for his Visa to go overseas to play basketball. Ahmed was awesome. From checking me in and giving me the pros on downtown Houston. Much love from Alabama Ahmed. Next time I come back I will definitely stay here!!! ❤️

Everything was amazing! Bed was super comfy! AC worked stupendously and the staff were super helpful That I had to leave

Clean rooms, nice amenities and close to everything downtown.

It says parking is included. It means the parking lot is included you still have to pay for it.

Construction going on around and parking was not free as stated.

First off, booking online says that there is free parking however, once we arrived we were told there was a $20 fee that’s not updated on the website yet. The only reason we booked at this hotel was because of the free parking, we had an event nearby that we were attending. There is construction being done in the area and it’s just one big mess! There’s also this huge pothole when entering the parking area. Your car will feel it if you don’t see it in time. Room was not very clean when we arrived, carpet was missing on the corners of the room and the restroom didn’t look like it was cleaned very well either. Also, there was loud music being played all night and all the traffic noise will keep you up all night. I was so glad when it was time to check out.

No hot water and the room smells

Friendly staff. Quiet property Pillow was huge and made it uncomfortable when sleeping .

We felt very safe at the property. The rooms were clean & spacious. The staff were very helpful with restaurant recommendations & directions. We were charged $20 for parking & the information on the website said Free Parking.

Very nice facility and great staff

Right next door to the Toyota center where our concert was held at

I didn't like that it was false advertisement about breakfast and was charged by it and want a refund

Nothing at all I didn't like that it was false advertisement about breakfast and was charged by it and want a refund

I had a great stay but a couple of issues. I enjoyed it room, it was clean bathroom was nice and the bed was so comfortable. The ac unit in the room worked wonderfully, we kept it super cold during our stay which helped after walking around in the heat. I was disappointed by the construction going on, not the hotel's fault at all but should be mentioned if you're planning a trip soon there is very loud equipment outside and it makes a walk to GRB a little longer. One thing that bothered me was that is advertised here that parking is free and it is not, they charge$20 per night per vehicle which isn't terrible but it was not planned for. Breakfast is not complimentary either.