Aqua Aloha Surf Waikiki

Superb

Very nice hotel made me and my husband feel very comfortable and welcome

This property is centrally located in the heart of the resort area in Waikiki The property is old and dated and needs a complete refresh. The general decor is 30 years old and the rooms, while fine and clean, need some reworking ie- not being able to close the cabinet door to where the fridge is unless you physically lift the fridge up and out of the way. More substantively, I think that the resort needs security in the basement parking area. While parking on multiple different occasions I saw what looked to be an escort/prostitute pickup and dropoff of the same young woman in various states of undress and general dishevelment. The situation felt very off as she quickly rushed to the elevator and the driver kept the car running and stayed in the basement (no parking permit). This happened 3 days in a row at various times of day.

We have been travelling to Honolulu to visit family for about 4 years now and always stay here, it’s just what we need. The staff is always super friendly and accommodating, the hotel is always well maintained as well. It feels like a home away from home. They offer laundry services, even dvd rentals for in room movie nights

Further from busy streets Dirtiness, thin walls, dirty pool, dirty rooms

Exceptional

The property is about is a walking is about 8 mins walk to the International Market Place. The property was not affected with the power outage when typhoon LaLa hits unlike the more known big hotels by the beach. The price is fair and you get to save more because the room has a microwave, fridge, plates, spoons and forks, etc. The staff especially the front desk are on top of things. Bottom line ......worth it and will be booking it again.

Unfortunately, there was very little we liked about this property. This was by far the worst accommodation I have ever stayed in. The room was extremely dirty and there was mold in several places, including on the lampshade and underneath the glass table. We even found a clump of hair next to the supposedly clean towels. We asked several times to change rooms, but unfortunately, every room we were shown had similarly serious cleanliness issues. Overall, the hygiene standards were completely unacceptable and the experience was extremely disappointing.

If you’re looking for a place just to sleep & shower, this is the spot. And also local to most things. Parking is limited which you have to pay for. They don’t provide daily cleaning services, rooms were extremely outdated & you can tell they have not been properly cleaned in a while. Just feels very old and outdated compared to the other properties in Waikīkī. They definitely will charge you for every little thing. You GET WHAT YOU PAY FOR! However the staff were very nice and helpful.

Location and staff. Outdated but great for our quick in and out stay.

Very good

I am totally disappointed at Expedia for booking this hotel

It is well located and good environment

Had a wonderful experience here. 3 of us with a double and single bed. Check in was super easy and fast. They gave us shell leis. Smaller room but we only stayed one night. Nice balcony. Would have stayed longer but we only needed 1 night due to flight costs were crazy when we went and we saved a lot adding an extra day.

Great location and view from 12 floor was nice. The room needs some much-needed improvement. Especially the bathroom and shower. Looks like it's still stuck in the 1970. The sofa bed was very worn out and needs to be replaced. View was amazing, the little kitchenette was a bonus. Also, the room is a little small for 3 people. 2 perfect. Great staff

On checkout day, Kalei was helpful to extend our stay for a limited time because our flight was at 940 pm. The half day fee was taken from our deposit. This made it convenient for us to be comfortable in our room until about 600pm versus checing out at noon for a 940 pm flight. Truly appreciated. The complimentary water dispenser at the lobby is a big help.So useful.

Great location, just close enough to the beach.

Room is not clean.

Very good

I paid a resort fee to have the pool be closed and the cable be out. The night before check out the cable was back on. When we had questions, the older gentlemen that works the front desk during the evening is very dismissive and rude. The elevator kept breaking down putting only one in use. Also there were ants in the room. Definitely an older hotel. The houskeeping was the best part. The young man that works nights was very kind and helpful. This place is definitely a place to sleep and not hangout at.