Comfort Inn & Suites Harvey - Chicago Southland

Terrible.

Stayed here for one night due to the storms and tornadoes and power being out of my house. The satellite dish went out due to it raining so I wasn’t able to watch TV but we could’ve watched Netflix however, the hotel lobby staff did not make that suggestion, and I didn’t realize that until the morning when it was almost time to check out, it’s a basic hotel with no bells and whistles as the workout room was very small and didn’t even really have anything. For the amount of money that they charge per room for a night that price is ridiculous. got somewhat of a deal for the room due to ordering it off of Expedia vs the hotels website and me having credits on Expedia otherwise I would’ve never paid the stated room price.

No tv Service workers didn’t want to help kept hanging up phone Complained they were busy as if this wasn’t their job

Property and room was clean but didn’t have any small towels, shower curtain or microwave

No TV for the first day because there was no remote in the room and knowone could program another remote. I was not compensated for the inconvenience.

Bad

I got there and even though I had confirmation they said there was no reservation and they were full

Bad

The first room we got looked as if someone had just left it. The sheets were pulled back there were eyelashes in the bed and no tissue or towels. The second room we waited 2 hours for our tv to get looked at after multiple trips down stairs someone finally came to our room and fixed it . He was not the front desk people he was a maintenance man. Would not recommend.

I was little disappointed at my stay.

When I first got there I was given the wrong room. The TV wasn't working and there was no toilet paper. Then after threatening to have my bank take the money back I got transferred to another room which didn't have any toilet paper or towels. The site didn't serve breakfast which was part of these services that were paid for. The manager on staff was extremely rude and when me and my work partner were asking about having the pull out couch bed which was paid for said old the big you can sleep in it together. And the overall experience with this specific Hotel was the worst that I've dealt with and I've stayed at hundreds of hotels for work over the years.

Poor

It was a decent stay. Staff was ok The advertisement said that breakfast was included. There was no breakfast at all.

The initial room given had not been cleaned since previous guests left. The front desk person did issue a new room that was clean. Overall the room was clean. However the mattress had a huge dip in the bed and AC leaked water everywhere. The stairwells had not been vacuumed in days it appeared. I didn't use amnenities and the rates were hiked due to power outages in the area and overflow of demand vs supply.

I did get a change to eat. n/a

I was told I had booked in hooker town ( by a local) and my 17 yer old was a bit disappointed that he didn't see any corner floosies. The property was clean, rooms clean, front desk was great however No one told me that I needed to ask for hair dryers, irons, or that the in room phone did not work. T.v wouldn't turn off unless unplugged, lol. breakfast was eggs, sausage, waffles, toast. Cereal. Yogurt. Would of liked to see fruit, over all a good stay. But don't book if your looking for hookers.

I will stay there again ....the staff was very nice and helpful

Location Service and smell on elavator

Air conditioner was broken, TV broken, bathroom door broken, horrible smell and dead cockroach on the wall. Staff was very unfriendly. We walked into our room and walked out and asked for a refund and they refused and said I needed to contact an email they gave me. Still no response from email. Not only did I ask for I refund but two others asked along with a couple checking in got denied because staff said they where fully booked.

Me gusto el buffe pequeño pero agradable las habitaciónes son super comodas todo muy limpio y moderno