Ramada by Wyndham Harrisburg/Hershey Area

Location and Value is great Lighting in the room is a bit dark. Would be a little better with better illumination in the room.

no room service

Check in process was different than what I am used to but was manageable. Be prepared to walking outside and around property to enter rooms. Which was not what I was used to

To get to this location, was a little sketchy as you have to drive into what looks like a driveway and pass two restaurants but there is plenty of parking once you find it.

STAFF DIDNT SPEAK ENGLISH WELL AND REFUSED TO REFUND US WHEN WE SAW THAT THE ROOM WAS DIRTY

Good

Location Bathroom not clean and breakfast not good

The hotel was dirty, the bathroom had loose hair and our bedding also had loose hair on it- would never stay here again

Breakfast was horrible. They only put out three pieces of fruit at a time and three yogurts. I asked why and they said bc people take too many. Meanwhile there is a case of bananas in the back. I asked for fruit and was only offered an apple.

For a hotel near the capital and a huge tourist area this hotel was disgusting! I will try to include photos of the condition. The lobby appeared nice; however, we were sent into a separate entrance which was almost like entering an entire different building. They had a wet floor sign on a landing so long that it accumulated cobwebs, and the stairs were filthy. The pool area was difficult to enter with the room key and had poor stocking of towels. Also, for a pool to be unmanned the pool hours seemed to be very limited and disappointing. Tiles were disgusting and felt dingy being in the pool area. The room itself appeared they need some renovation as floor tiles were popping up, the walls had holes, and the bathroom was so tiny, there was little room to move around. The breakfast was in the original building, so the room was decent. The food seemed sparse selection even though it was the middle of the breakfast time. However, the staff came out and replenished the food of what was provided. Just don't expect a lot.

Passable

They don't like the visitors here, that's how we all felt. They do what is needed but give you such an eye! for asking for anything. Breakfast is limited with poor quality, they put out very few items like yogurt, fruit, or oatmeal and watch so no one takes more than one, "forget" to fill and give an attitude when asked for replenishment. They lock the room so you can't access coffee or even hot water during the day like in other places. The pool never has towels. You explicitly asked to pick up towels for yourself from the front desk. So you do your own services. When we came to the pool during operational hours yhe guy was cleaning the floors with chemicals and a pressure washer for am hour. The noise and the smell was herendous. We asked to stop so we could enjoy the quiet and peace, but he continued. The water in the pool is not heated, it is indoors but very cold. Everyone crowded the hot tub. On a second night we asked for 6 towels, he wasnt happy did get us 4 with the floor mat lol. The aftertaste is that the places managed to meet requirements, clean, but the emotion is that no one respects your quit and good time. No one from the staff ever smiled, they all walked around looking irritated on a verge of snap if you ask for a broken remote replacement or an extra towel. Also they speak another language between themselves, so you don't know what are they saying while checking in or out. The TV was poor quality, basic channels.

From the moment we checked in, there were cleanliness issues. The first room had a wet stain on the couch and stained sheets, and after being shown two more rooms, we finally chose one. Unfortunately, that room was even worse. After only a couple of hours, while getting my three children ready for bed, my oldest felt ants crawling all over her body. We checked the room and found ants throughout the room, including around the bed and all over the floor. My baby had already been sleeping in that exact bed for about an hour. We immediately packed up and left in the middle of the night with all three of my children. I requested a refund because we left due to the unacceptable conditions, yet they still want to keep our money. I have never felt the need to write a review like this before, but families deserve to know. If you have children, please stay far away from this place. The conditions and the way we were treated were completely unprofessional and unacceptable. I would never stay here again.

Location was great staff were nice and the room.had plenty of space. It was busy that weekend so the breakfast was crowded they shut the doors a little early so I ended up skipping breakfast the one day.

Location Too near the pool, chlorine smell was terrible

The room was very spacious. I loved the fireplace. The tub was very relaxing. I loved the guest laundry, that was a bonus as we needed it and didn't have to find a laundry mat. The pool looked very big. The staff were so friendly and very helpful. They went above and beyond to make sure our stay was perfect. We found nothing wrong with this place.

Superb

Clean room, great staff, highly recommend this place to stay! 🌟🌟🌟🌟🌟

My card was charged 2 extra times and only refunded 1 of those times. I would.not stay here again.

I liked how close it was to Hershey Park.