Four Points by Sheraton Hangzhou, Binjiang
About Four Points by Sheraton Hangzhou, Binjiang
Four Points by Sheraton Hangzhou, Binjiang provides flawless service and all the necessary facilities for visitors.Visitors can take advantage of the accessible parking options directly at the hotel. Reception services such as concierge service and safety deposit boxes are available to accommodate your requirements. Traveling with minimal luggage is achievable at Four Points by Sheraton Hangzhou, Binjiang due to the hotel's dry cleaning service ensuring your garments stay fresh. Room amenities feature daily housekeeping, allowing you to unwind and make the most of your visit. Each accommodation at Four Points by Sheraton Hangzhou, Binjiang is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In select rooms of the hotel, guests can enjoy the advantage of having air conditioning available for their convenience. In select rooms, guests can enjoy a touch of amusement with the availability of cable TV for their entertainment.Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator and mini bar at your disposal.Maintain your cleanliness and comfort using a hair dryer and bathrobes available in select guest restrooms. Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast.Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. For those who prefer savoring meals within their personal space, Four Points by Sheraton Hangzhou, Binjiang offers the convenience of doorstep grocery delivery, allowing you to prepare and enjoy food in your room.
Amenities
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Bar / lounge
- Café / coffee shop
- Breakfast available
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Full kitchen / kitchenette
- Pool
- Spa / sauna
- Pet friendly
- Family friendly
- Wheelchair accessible
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
Reviews
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Reception team was so supportive , they are giving extended support , due to language barrier they helped me a lot for taxi booking , everyday coming outside the hotel at pickup location and explainimg to driver for exact drop off location. Location and breakfast also good
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Great value for money. The hotel delivers everything you’d expect from a great chain like Four Points by Sheraton. The customer service was exceptionally helpful, making my stay even more enjoyable. Highly recommended.
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Good
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Passable
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Property is old now , have smell.
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Superb
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Overall, the hotel is decent. The rooms are spacious and clean. The staff is responsive. The view from the higher floors is good. There's a McDonald's nearby, which served as our breakfast since we opted for a rate without breakfast. The hotel feels a bit worn out: the finishes in the elevators, common areas, and hallways all seem somewhat dated. The elevator to the pool looks particularly unkempt. The lack of coziness and slight mess around the pool itself, which was the main reason we chose this hotel since the kids wanted a pool, was somewhat off-putting. Not all the reception staff have a basic command of English. It’s time to tidy up the common areas.
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Breakfast was below expectations from a 4 point Sheraton standard . Disappointed Quality and varieties- below expectations
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Exceptional
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It was a clean excellent hotel and is a full Non-smoking property so there is no residual smoke smell anywhere. Facilities are also good and well worth the rates we paid. Another very good aspect for Indian travellers is that there is an Indian restaurant just adjacent to the property so Indian travellers will be able to get Indian food in China which is otherwise quite difficult to get or you have to go far. Overall a great property. The room temperature was set at 25 degrees with heating on and it became too hot at night. It could not be adjusted as it was centrally locked. I would have preferred a room temperature of 22-23 degrees Celsius.
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It's a decent property, not very high occupancy, staff also seems on the lower side, had only breakfast, spread was predominantly Asian/ Chinese Although weather in Hangzhou is good , the rooms were stuffy, no ventilation and the airconditioning seems dated or the hotel tries to cut cost, inspite of setting the thermostat at 20 degrees middle of the night the room becomes intolerable hot and then you reset the thermostat , also a lot of noise from inside the AC vent , not so if something was loose or was a rat, Outside the hotel there is a good Indian restaurant and a McDonald's outlet in the same complex, which takes away the eating woes especially for Indians. Was an ok stay, could have a lot more better
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Big room, very kind stuff (speaking English btw) Location is not so good. Hotel is little bit overpriced
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Location, cleanliness Front line staff was friendly, professional but there was no genuine interest on business but the Mr olive cover everything by him self, Mr Oliver is an asset for the business.
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Superb
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Superb
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The breakfast had a wide variety to choose from so that was really refreshing and something I appreciated. The location of the hotel was convenient and was able to find my way to different places easily. There wasn't anything that I didn't like. I pretty much enjoyed my stay there from start to finish, so that was something I really appreciated.
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Breakfast was very good - typical continental. Carpets in the room were not very clean (with some old spots. Furniture in the room is worn.
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The location is excellent, it's near several famous tourist spots - West Lake, Leifeng tower and food street. I thought the room was a little small.
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Exceptional
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Good
