Holiday Inn Express Hotel & Suites Dallas-Grand Prairie I-20 by IHG

Great bed and great breakfast

Everything was great. The room was very clean and quiet,

Clean rooms the staff is very helpful

I asked to be facing the hwy but I was facing the back

clean room

The breakfast was good. The room seemed clean. All the staff was friendly.

Our room was nest, clean and pleasantly cool when we arrived.

Dirty not updated Breakfast

I liked the location, central to everything. Smelled very clean, beds were comfy. Seemed a little dated. Trim on the wall was falling off BUT it was passable for a budget stay. Used condoms outside in the back by the smoker area which was gross. Feel like this should be a cheaper rate hotel.

There was nothing that I did not like.

The area was good Expensive for the property and my television didn’t work.

The check-in process was quick with a friendly staff. The room was clean. Was able to access the Wifi. Good breakfast items. Would book this hotel again.

I was very disappointed. I realized the sheets/comforter was not in the room for the sofa sleeper. I called to have those items brought to the room in preparation for bedtime. Staff confirmed and no one brought the blankets. We ended up going down to the front desk several times and there was no one anywhere to be found. We sat down there for 30 minutes each time. We were forced to use the sofa bed without blankets/covers. I was very disappointed.

The Staff were very helpful and nice. The room itself looked very good along with the property as a whole.

Will be staying again

My stay was nice and quiet

I mean besides the fact that unfortunately they didn’t have the room I booked and the walls in the shower being dirty if it wasn’t because I had a work meeting at 5 I would’ve had time to let the staff know but it seems like they don’t have the systems up to date as well

The main light was out in the bathroom and the door took a good shove to make sure the lock caught.

Comfortable beds, great breakfast and friendly staff. Only one elevator for the whole hotel. It ended up being out of service during our stay so we had to take the stairs to the third floor where our room was.

They was having free food and drinks at night till it runs out. That was special of them to do that