Heritage Inn Grand Prairie

Well, needed a cheap place to crash for one night Old, doesn't seem clean, noisy air conditioning. You really get what you pay for

The cleaning in the room was not very good.

Didn't stay git my money back there room was flithy an outdated and nasty there were two roaches dead inside my fridgerator

Breakfast, cleanliness, friendly smile good location The AC could use an upgrade or a new unit

Dirty room, dead roaches on the floor, dead roaches in the mini fridge, dirty walls, towels had pubic hair and other hairs stuck in them, dirty walls, and ac unit was horribly filthy and looked molded inside the vent. Some type of bug jumped when I pulled the sheets back and when I called the front desk to ask for clean sheets the man said he couldn’t get any for me because management was gone for the night. So I had to sleep on top of the covers under my robe for warmth. ( I didn’t want to turn the ac unit on because it was so dirty/nasty and moldy)

Faculty No comment

Very convenient the location Small rooms

Quite, comfortable

The toilet was loud when flushing

The rooms were very clean

The staff was rude even with the do not disturb sign on the door they kept pounding on my day the staff tried to make me leave a day earlier than what I paid for, ants and roaches in my room.

Everything

The location was great, not too far from everything. There is mold on the shower curtain, other than that not too bad

Location

Very clean. Peaceful. Affordable. Perfect.

It was great thank y'all staff was excellent

The room was clean and spacious.

I was able to get a room so late. The desk clerk heard all of my complaints. He tried to understand my points so he could try to fix them. A woman was loitering, half-dressed, and seemed to be either drunk or on drugs. The room had a door to another room and seemed flimsy. The floors were not clean. It smelled like Marijuana. The third time I used my key, it did not work. I was locked outside my room while someone was sitting outside. I felt vulnerable and uncomfortable. Thankfully, my kid was in the room, but they didn't want to open the door because they were scared of the place and thought someone was trying to get in so it took some convincing. We just felt unsafe and uncomfortable, so much so that we left immediately and just drove 3 hours home instead of staying the night!

Absolutely nothing Everything the establishment was dirty and had bugs. As soon as I walked in the room 2 roaches ran out. I went to the office and asked for a refund and was told no refunds but they could give me an another room. I got to the new room and the tub had hair and stuff all over and one of the beds were broke and would make a super loud noise