WoodSpring Suites Charlotte Gastonia

DO NOT STAY HERE!!!!!!! I booked this place for a week for work which looked so so in the daylight but when night fell they came out the guys I work with who live there told me it was a sketchy neighborhood I should have listened! My very first night the bed was very uncomfortable but that’s not the worst at 3 am I hear my door opening and all of a sudden a guy with a doo rag on his head turns my light on and claims to be the manager and told me I wasnt in the system MY VERY FIRST NIGHT AND AT 3 am I told him to get out of my room in a nice way!!!! I always carry and this could have very well ended tragically thank goodness it didn’t so the next day I packed up and got out of there asap there are lots of nicer places within five minutes of here do yourself a favor and stay far away from this neighborhood!

Price was good but some issues when getting to my room. Toilet wouldn’t flush, had to pull the back off and manually pull the stopper. Fridge had rust all over the outside. Bathroom door had a whole kicked in the door. Tv had no directions. Was total static. Called front desk to ask about it they said they would be right up and never came. There are signs everywhere about no smoking and u will be fined but the staff or guests had the back door propped open with something and were all smoking. 2 am I guess they were moving the trash bins around the hall way or something but I heard it outside too so it had to be staff related. Again not a terrible stay for the money but this hotel has definitely seen better days. They make u sign all the waivers about a 250 cleaning fee if caught vaping or smoking but literally everyone is smoking cigarettes or weed. Dosnt seem like management enforces the policies but I guess they have to make money.

Pleasant

The people at the front desk were nice but I’m still waiting on a call back about a refund Bugs; dirty; smelly; drunk men hanging out outside and in the lobby area

Area and price No sheets changes had to have my own to change

Disappointing

Passable

Good

Denise is amazing hands down she needs a rise like she seriously is so nice so helpful. Um rooms cld be cleaner dont ask the guy with the dreads for nothing off his cart to clean ya room. Just ask Denise if she not there good luck there is no wow factor to this hotel rooms don't look like other locations but if you just need a room for a couple days its cool and not expensive. Good cheap breakfast spot at the corner like 6 dollar breakfast and an old school dinner down the street that was also cheap lol Clean rooms other staff helpful

No towels in the room had to dry off with the bed sheets the sink was clogged up so when I tried to shave in the morning it instantly filled up with water

The most disgusting hotel I’ve stayed in

Good just wish they did choice points have to go to front to rebook

Nothing there was no one there to check me in waited over an hour and no showed even after calling 3 times. I ended up going to another hotel Everything

Good

Bad

The staff was nice and helpful It’s was to noisy and bed was very uncomfortable and to small for two people

Arrived at property no one at the front desk. Eventually someone showed up to get us checked in. Got to the room and it smelled. Tried turning on the tv and it didn't work. Tried calling the front desk with no success. Went back down to the office and got someone to come to the room for assistance. Tv still didn't work. They promised to return with a new remote. No one ever showed up. Very unhappy with overall experience

The AC unit was constantly making a ticking noise, kept me awake some nights. The neighbors were incredibly loud.

The staff was incredible, bed was comfortable and room was overall perfect. The AC unit was constantly making a ticking noise, kept me awake some nights. The neighbors were incredibly loud.

The bugs, the customer service is bad because they tell you one thing and don’t follow through, the rooms had other peoples clothing left, the remote was lost and they were unable to provide another one. They won’t issue refunds and they close @10pm