TownePlace Suites by Marriott Ft Lauderdale West (Newly Renovated)

Despite being out of reach from the dock s and airport it was a great choice

We had to change rooms because ant manifestation but they took care of us so the stay was pleasant

Cleann and spacious room, friendly staff. Good value for the money.

This great room is so beautiful and I will love to come again with a discount lol. None!

Nice Breakfast.

My husband and I arrived at the hotel earlier than check-in time after leaving a cruise ship. The manager on duty was very polite and without hesitation allowed us to check in immediately upon arrival. We would stay here again if we ever cruise out of Fort Lauderdale.

The place was very clean. Staffs are very helpful. Excellent customer service

Nothing

Great service great hotel!

Breakfast area became very crowded. I suggest having more than one waffle maker as well as to go plates for people to go back to their rooms with their food since there is limited seating.

Staff is attentive, friendly and ready to help at all times, overall the hotel is priced at the most attractive rate in the area, there's nothing out there with this quality at that low price, then it's a Marriott property which validates better quality.

Everything was fine

Muy bien todo excelente muy limpios

Excellent

Very convenient. Very clean literally price very well.

Staff was great, enjoyed the kitchen

It was quiet. It was cool. The systems allegedly weren’t working and they wanted me to pay additional fees for something I’ve paid beforehand. The staff was not professional

I needed assistance with a billing error. The operations manager, Jorge Soza was very rude and unaccommodating. Thankfully, another manager assisted him to correct the billing issue. I am not if he behaved that way because he did know how to perform the task but his behavior was unwarranted. The incident largely impacted my hotel experience. I am not happy.

I booked a room (to pay at property) for 14 days for this month since December 8th, 2025. I called the day before checking in to confirm availability and to let them know that my family and I will be arriving between 1 and 1:30am because we are coming from South Korea (which is where the person I spoke to on the phone is from). He said it was okay and that he put in the notes that we will arrive for late check in. When I arrived 2 weeks ago at 1:15am, I was told by a staff that the manager cancelled my booking earlier in the day (when I was midflight). The reason behind the canceled booking is because they supposedly had an issue with ONE room and they were overbooked so they prioritized prepaid rooms (I am still baffled about this explanation). I asked the staff member what my alternative option is and asked how they can just decide on who gets a room and who doesn't. I was told that Expedia should have rebooked me with another hotel (that is not how it works). He reiterated that unfortunately, they are overbooked and I need to find an alternative option in the middle of the night with a screaming infant after spending over 13 hours in an airplane. The manager was supposed to reach out to discuss this matter and never did. I did not get any alternative options or accommodations for this inconvenience. I will never book with this location, and I highly do not recommend especially if traveling overseas.

This hotel was good as it was well located to family members we were visiting and there was plenty parking available. Breakfast was standard and provided a variety. Cleaners came as frequent as requested and the pool was clean so family made use of it during our stay