Coconut Bay Resort

The price was great considering the size of the Unit. Basically a 1 bedroom condominium.

Everything was awesome There was nothing I didn’t like

Superb

Passable

Good

Location was great. Room was large. Bed very comfy. TV in bedroom would not turn on. Billie who works in timeshares was really a nice guy! (thanks for the quarters) The General Manager and Head Housekeeper!!! RUDE BEYOND COMPARE!! **I travel ALOT. I have NEVER given a bad review. EVER!! The GM gave me a late checkout for 11am which I appreciated greatly. Apparently my clock in the room was an hour behind as was the stove clock. My phone had been stolen at the beach (my fault I left it while swimming) oh well. Anyway, Housekeeper kept coming to the door VERY pushy "You have got to get out, you are past check out, it was 10:30. *we were finishing our load in laundry drying. POWER-WASHING HAD NOT EVEN BEGAN AT 11:30 in other area walkway AWAY. I have photos! but then we had to go find more quarters as clothes were wet and we were flying back home.) She came multiple times in 30 mins. I was RUSHING LIKE MAD. I had already cleaned the room, organized, picked up and always like to leave it clean for housekeeping (as that is MY signature) of a good guest. Anyway, not two minutes after head housekeeper came for the third time in a 15 min time period, the GM IMMEDIATELY comes and VERY ARROGANTLY, EXTREMELY AGGRESSIVE, PROCEEDS TO TELL ME "YOU NEED TO GET OUT!!" YOU ARE TAKING ADVANTAGE (IT WAS 11:15 AM) I told her, "WAIT, its only 10:15am WHY are you being so rude to me?" She points to her phone and says 'NO, it's 11:15!!" I was shocked, that is when I discovered the clocks in the room were an hour behind. I APOLOGIZED so profusely, I FELT very embarrassed. She CONTINUES BASICALLY BERATING ME WITH FAST-FLOWING, NON-STOP "YOU NEED TO LEAVE" I invited her in the room to see how I had spent the last hour cleaning it up, doing the dishes, making in nice for housekeeping etc.. she did not care! "OK< now "I ALSO AM A SUPERVISOR, I SUPERVISE 150 NURSES IN MY PROFESSION. I AM USED TO LEADING PEOPLE. I REMAINED CALM,YET KIND.' Her personality WAS ABUSIVE!, NOT SELF-AWARE.

Exceptional

Exceptional

Very good

Great location close to beach and easy walking distance to bars, shops and restaurants. Very large apartment. Plenty space. Well stocked kitchen. Lovely pool area. Resort very well kept. Clean and well looked after. No outdoor space in our apartment. Would have been nice to have a veranda to sit outside on. Others in our party did have a small veranda but their apartment much smaller so guess it depends what you'd prefer! Sofa bed wasn't very comfy for adults. Fine for kids tho. Nothing that wouldn't make me return in future.

Nice room and really comfy bed

Great location with large, clean rooms/ suites and a beautiful pool area. It appears that some people live there. One such unit was next door and VERY LOUD and obnoxious until around 11pm.

Th

Short walk to the beach and restaurants No complaints ! Unit and location is perfect

No complaints ! Unit and location is perfect

Room temperature not soo good,in living room ac eirking good but not in bed room, Im disable and the elevador not good.Very bad for me.

Exceptional

Very clean,workers are good always,parking fine.I like this resort but need fix the elevador. Room temperature not soo good,in living room ac eirking good but not in bed room, Im disable and the elevador not good.Very bad for me.