Palazzo Firenze by Baglioni Hotels & Resorts
About Palazzo Firenze by Baglioni Hotels & Resorts
Palazzo Firenze by Baglioni Hotels & Resorts is an exclusive 5-star hotel located in the historic heart of Florence, just a short walk from the Basilica of Santa Croce and the Duomo. Set within an elegant 18th-century palace, the hotel seamlessly blends its rich historical heritage with contemporary comfort, offering a refined and authentic Italian experience. Following its recent reopening, the property reveals beautifully renovated spaces designed by Studio Marco Piva. All rooms and suites, along with the common areas, have been thoughtfully redesigned, combining the highest quality furnishings with a renewed sense of contemporary elegance. Original frescoes, ornate ceilings, and historic architectural elements such as stuccoes and terracotta flooring have been carefully preserved, creating a seamless dialogue between history and modern comfort. The project honors the Baroque identity of Palazzo Ciofi Jacometti while enhancing its timeless character with a sophisticated, contemporary aesthetic. The elegant lounges provide inviting spaces to relax, evoking the charm and grandeur of a noble Florentine residence. Each room and suite is individually designed, combining classic details with modern amenities. High-quality materials and thoughtful touches ensure a comfortable and luxurious stay. The hotel features its signature restaurant Guelfi e Ghibellini, where guests can enjoy seasonal cuisine inspired by local culinary traditions. Within the same historic building, on the ground floor, guests will also find Enoteca Pinchiorri, an internationally renowned three-Michelin-star restaurant, offering an exceptional fine dining experience that further enhances the destination’s gastronomic appeal. Thanks to its privileged location, guests can easily explore Florence’s most iconic cultural landmarks, as well as visit the historic Sant’Ambrogio Market, located just 1312 feet away. The hotel’s dedicated team provides highly personalized service, assisting with reservations for experiences, restaurants, museums, and cultural activities, ensuring a truly memorable stay. License Number(s): IT048017A12EKX2XD2
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Fitness center
- On-site dining
- Valet parking
- Bar / lounge
- Café / coffee shop
- Business center
- Express check-in / check-out
- Concierge
- Dry cleaning
- Self-service laundry
- Luggage storage
- Multilingual staff
- Spa / sauna
- Pet friendly
- Family friendly
- Airport shuttle
- Smoke-free property
- Air conditioning
- Elevator
- In-room safe
- EV charging
Reviews
-
The staff was outstanding! Dinner at Guelfi e Ghibellini, the hotel restaurant was fantastico! Extremely helpful and courteous! Iuliana, Larissa and Francesco went above and beyond to make our stay most enjoyable and memorable! Very clean! Enjoyed the piano music! Good location! The bed was too firm for us.
-
The location was perfect close to everything! You will have to walk so wear comfortable shoes! The hotel is something you see from years ago in NYC. The staff was so helpful! We love filleppe he showed us around the entire place before we checked in! He was the best! So helpful when there was a train strike! And in every other way!! The breakfast, the room was the best! Loved it! Very cozy and historical! The only thing that we had a problem with was the plumbing issue with the toilet. Other than that was perfect!!!
-
Exceptional
-
Charming, clean, good breakfast with some decent vegan options.
-
The staff was exceptional! They went out of there way to make our stay very memorable! Our room had everything we needed and more! Nothing
-
Good
-
What a wonderful hotel! Upon arrival the bell staff greeted us and assisted with luggage. The woman that checked us in was extremely friendly and professional. Our room was lovely. Spacious and comfortable. Breakfast each morning was very good. We loved the location because so much was within a ten minute walk but not in the thick of the hoards of people. We would definitely recommend this hotel to friends and stay again. Nothing bad to say
-
Attractive historic building in a good location Hotel is on the upper floors of the building and feels disconnected from the rest of it - doorman and restaurant staff pretty rude when we arrived and then in the evenings when we came back. Expensive suite had two single beds pushed together and not a double bed - when this was pointed out (twice) the best they came up with was an extra mattress topper which still didn’t prevent the beds slipping apart in the night. Staff were very sparse and the place felt empty with a slightly odd atmosphere.
-
Exceptional
-
Amazing staff! Very helpful in every way! Beautiful property from rooms to general areas. Nothing, all great!
-
Giovanni was a gretta help. Thank you.
-
Spacious rooms, beautiful building, and amazing staff! I felt very welcome here.
-
the bedding was incredible. Denisa at the reception area was a wonderful help. the breakfast
-
Fair
-
Beautiful hotel in old palazzo in Santa Croce district. Luxurious rooms, great breakfast and bar. Excellent staff througout. This was our fourth visit and we will return to this hotel. I took us 20 years to find this gem in Florence and we 'plan to stay anywhere else. Nothing.
-
Superb
-
Nothing
-
Location Cleanliness and value for money
-
Excellent location for tourists. Good onsite restaurant.
