Hotel Genesi
About Hotel Genesi
Set in a historical building 10 minutes' walk from Santa Maria Novella Station, Hotel Genesi offers air-conditioned rooms with free WiFi. Complimentary hot drinks including coffee is provided. The Accademia art gallery is 1476 feet away. Rooms at the family-run Genesio include an LED TV. Most rooms are en suite and one room has a private external bathroom. Florence Cathedral can be reached on foot in 15 minutes. The hotel is located on the second floor of a building without an elevator. License Number(s): 048017ALB0178
Amenities
- On-site parking
- 24-hour front desk
- Meeting space
- Bar / lounge
- Business center
- Express check-in / check-out
- Concierge
- Luggage storage
- Multilingual staff
- Pet friendly
- Family friendly
- Smoke-free property
- Air conditioning
- In-room safe
- EV charging
Reviews
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Very good
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Clean room, close to the main attractions. Best for a cheap city break.
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Value for money is fantastic. The shower and the toilet were broken, the handle kept falling off in the shower and the water in the toilet did not stop running.
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Good
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Passable
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Superb
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Good
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Bad
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Communication before arrival, how to locate the hotel, check-in and check out were very clear and easy. The location of the hotel is ideal, close to the train station as well as attractions and restaurants, so taxis weren’t needed. This was the only positives of our stay here. The room was not as advertised in the photos seen online. It was a tight fit for the three of us and the bathroom was not only tiny but not very clean. The cleanliness of the hotels is questionable. We stayed three nights and our room was only “cleaned” once, the second day it was supposed to be cleaned the woman said she would come back and never did. We weren’t given extra toilet paper (we ran out) and the one time our room was “cleaned” all that was really done was our bedsheets were neatly pulled to “make the bed” which I could’ve done myself. The bathroom wasn’t cleaned. We didn’t feel clean in the room especially having to use the same towels 3 nights in a row. There is only one woman working at the front desk who can be found there in the mornings and is absent for the rest of the day and night, so if you need anything there is nobody there to help. Overall, this hotel/stay experience was not worth the price that we paid.
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Location The bathroom smelled like someone vomited in there. You can’t see the mess but you can smell it lingering.
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Good
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I liked the location, staff There were no shampoos, soap in bathroom, cleaning was included but they didn’t change the towels
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Elevator is not for tourists, so you have to climb the stairs. Kitchen area is common, no separate refrigerator
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It was clean and big, nice view and location Elevator is not for tourists, so you have to climb the stairs. Kitchen area is common, no separate refrigerator
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Great location
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The host was very communicative ahead of our arrival. They sent descriptive photos and texts of how to get into the building and get our keys. The room itself was cute and clean, and there was a nice looking communal space (we didn’t end up spending any time in it though). Location is also great, not a bad walk from main tourist and sightseeing destinations, and not far from the train station at all. The room itself was very small, as well as the bathroom and especially shower, so the cost was honestly a bit pricey for what it was.
