Holiday Inn Hotel & Suites East Peoria by IHG

The staff were super, very helpful and nice. However, They need to do a good deep cleaning and they need to remodel. Fairly run down and many things are degrading such as furniture in the rooms. The lobby is an exception, it is nicely kept and maintenanced. The breakfast is definitely not worth $14.95 a person. Underwhelming for that price. The price of the stay was not worth it, being that it was fairly dirty and needs remodeling/upgrading improvements. The staff was definitely the bright part of this stay.

Very nice hotel and good convenient location to the area. Room/bathroom was nice and very clean. We enjoyed the indoor pool and work out room. Breakfast was good, and morning waitress was wonderful. Great hotel at a good price. Would definitely stay here again, especially if I had to be in Peoria for more than one night.

Nothing The room smelled like B.O. The shower had mold in it. The caulk work on the shower was horrendous. The fire alarms went off twice at 3 in the morning.

Bad

Incredibly friendly staff.

One night stay, room/property clean and the staff was nice and helpful.

Room needed to be cleaner

Paid for breakfast restaurant buffet breakfast was great nice waitress

We stopped there because it had a restaurant. We were told they were booked and couldn't eat until after 9pm. I would assume if i stayed there i would be able to eat there at a reasonable time. I won't stay again.

We had a leak in the ceiling in the bathroom (people upstairs flooded their shower somehow). The staff was on it immediately. They didn't have an equivalent room. We were in the 2 bedroom suite, which was a phenomenal room in itself. So they upgraded us to the executive suite, which was quite possibly the nicest hotel room I've ever seen in that price range. It had a full kitchen, with an oven. A six person dining table. Living room. LARGE bedroom with the best en suite ever. Large soaking tub with a tv in front of it and a separate stand alone shower. The staff was amazing. We couldn't have asked them to handle our little "emergency" any better than they did.

There wasn't even a cup in the bathroom to rinse your mouth after you brush your teeth. Holiday inn used to provide complimentary water in the rooms, and they didn't even do that. Also when we checked in, the front desk attendant did not provide an overview of the hotel amenities, besides the fact that there was breakfast in the mornings and the cost. I've been to several IHG hotels before, at least a dozen times, and have generally been very pleased with their hotels. This particular state was okay because the hotel was clean and located in a very convenient area close to the river front with lots of shops and restaurants nearby.

Exceptional

Breakfast cost 14.95 per person and is not included in the cost of the hotel room. When I booked, I wasn't aware that it cost money. Maybe that's on me. The room itself was kind of dirty. Dirty drapes, crumbs on the bed upon check in, and dirty walls. The tv remotes also didn't work. The pluses were the hotel has an amazing restaurant attached to it (the entire reason I booked there tbh) and it's in a central location to shopping. The staff was nice, but there wasn't an explanation on check in about what time check out is or that coffee is free in the lobby. Maybe it was all a one-off experience, but I probably wouldn't stay at that location again.

It was good except the advertising had a picture of a TV in the bunk bed room and ours didn't my little one whom scared of the dark slept in my room. Pool was really cold. But overall it was a very nice stay.

Rather clean room, and well maintained. Rooms were quiet, and restaurant on site was good as well . Overall a nice stay.

Rooms were clean and staff was very nice. But there was no continental breakfast.

Everything was satisfactory! One thing to take into consideration, is extend breakfast hours to 10-10:30? A lot of people are not early risers. Thank you!

Very nice room. Shower was a bit forceful, otherwise pleased.

Overall, newer hotel with a decent on-site restaurant and a great fitness area. One suggestion would be to add USB and USB-C outlets for recharging devices.

The food was good but the restaurant was too dark. There wasn't enough staff to handle the lunch crowd. They had to auction the food when it was served. "Who ordered the burger? Who ordered the salad with 1/2 Reuben?" The floor of the shower was dirty (black). The hot tub was not hot nor were the jets working properly. There was barely any force in the jets.