InTown Suites Extended Stay Select Dayton OH- Miamisburg

Exceptional

Very poor

We booked 10 days in Dayton but left after 6 due to terrible conditions and severe safety concerns. The room door lock broke twice, forcing us to enter through the window because reception was closed. The fire alarm went off constantly throughout the night, making sleep impossible. Despite checking out early, we were not refunded for the remaining 4 days. Overall, a very disappointing and unsafe experience.

It was clean, and was close to grocery stores and other shopping. I hope you LOVE smoke alarms that go off at 11 pm and 5:30 am, and any time in-between. The halls smell like weed and occasional cigarettes. You hear EVERYTHING because the doors do not have much trim and therefore do not close tightly. My lights flickered so bad I couldn't use them. My bed had a mystery bump in the middle so there was no using the middle of the bed. They give you 2 towels for a 2 weeks stay, no other toiletries. The parking lot constantly has people out there smoking and drinking, no one seemed to know how to park inside the lines either. The check in system is archaic and I had to wait 35 minutes to do so because once they start checking someone in, even if they leave, they can not move on to your check in without canceling the previous one and therefore losing all progress. If NEED somewhere to stay, it's alright. If you want somewhere to be comfortable and relaxed, do not give it much consideration. I can't share videos on here but I started taking them everytime the alarms went off. I have 17 videos, FROM A 12 DAY STAY.

It was quiet/ no riff race. Very clean Acess to more TV channels ora poverty option

Floors like walking on sticky fly paper. Holes in curtains and hanging by 3 hooks and didn't close. Floor turned my white socks black and smoke alarms malfunctioned went off 7xs. 3x in one day.scared to sleep in case real fire or alarms would startle me. I stayed up one night till 6 am. If I could post the video I would. I recorded everything. Ask Google if this place is for the homeless. That's all I can say

It was awful the TV did not work it had no toilet paper no towels, nobody even working at the front desk

The bed it was super comport The lady at the desk because when I came in to check in she wasn’t super friendly and made me go check my room to make sure it was clean. The fire alarms always went off!!

Overall it was a good, clean, and safe place to stay. The staff was friendly and it wasn't too loud. I would stay there again if back in town.

The room wasn't ready, then the toilet didn't work I didn't stay

He proceeded to PRINT OUT A COPY OF MY EXPEDIA.COM CANCELATION LETTER. He was unprofessional with an attitude and rude behavior. Not such great qualities to have for a NEW GENERAL MANAGER of a well known reputable Corporate Owned Property.This is the 3rd or 4th time I've been stranded without a room at this property AFTER making my reservation in advance either by phone, calling hotel number directly and 4 hours later hotel is SOLD OUT or online through third party booking or through the InTown Suites Extended Stay website and/or through their app. NOT ONCE DID THEY TRY TO ASSIST IN FINDING ME ANOTHER HOTEL WITH A COMPARABLE WEEKLY ROOM RATE. This particular property is a nightmare advance booking so be careful when booking and call property directly to make sure they are not sold out or booked up. On one stay I noticed that half of the rooms were empty 50% occupancy where the parking lot was pretty bare and they still insisted that the hotel was full. Thank you for allowing feedback

Never do a late check out they’ll charge ya $50

Bad

No if we hadn't have brought our own pans and utensils and our own dishes, we would not have been able to cook. There was no dishes in the kitchen at all

Good

Bad

My room wasn’t ready at 11am and had to come back at 3. My reservation wasn’t in the system and had me scheduled for less days than I paid for. A few days before it was time to check out asking me to pay again. The alarm went off at least 2 a day and the middle of the night. My refrigerator didn’t work so my food went bad, found a bed bug on my wall. One my first night. A staff walked in my room because they don’t even have my room updated from vacancy.

Decent rooms, nice tv and kitchenette. Most of the staff was rude except for the manager. Most of the people lived there and hung out in clickie groups, nobody was very polite or nice wey uncomfortable bed

No hot water, staff was disrespectfull and not helpful at all

Everything in our room worked. (AC & heat, TV, microwave/stove and all lights and plugs) Cleanliness: We selected a room with hard floors because we have a toddler & hotel carpet is gross, but later learned that the rooms without carpet are “animal designated.” The table legs had dog pee on them, there was pee on the corners of the cabinets and underneath them, and I had to mop the floors with a mop that I brought 3 times before the water was no longer black. The kitchen and bathroom were fine. BYOCleaning products! Security: There is zero security at this hotel and it is sketchy. Our room keys kept malfunctioning and each time we went to the counter to have them reset, our room number was loudly repeated back and announced to the room, and they not only didn’t ask for any ID, they didn’t even ask for a name! So literally anyone could have easily gotten into our room. Creepy! The side exit door was propped open with a rock or the rug every single night, which also not safe. Beware: Worst part of our stay was the fire alarm going off in the middle of the night. It happened 3 nights during our 1 week stay and each time it was around 1am. Ear piercingly loud and made our toddler so upset. We had to wait outside for the fire trucks to show up and clear the building and turn the alarm off. This was extremely irritating having to get out of bed and wait outside in the freezing temperatures with our baby. This is the reason we left early.