Tuyết Mai Hotel
About Tuyết Mai Hotel
Experience an abundance of unparalleled facilities and features at Tuyết Mai Hotel.Maintain seamless communication using the complimentary Wi-Fi at hotel.Guests can avail parking facilities at the hotel. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service and luggage storage.For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible.During leisurely days and evenings, on-site amenities such as daily housekeeping enable you to fully enjoy your accommodation. Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors.For visitors wishing to smoke, designated smoking zones can be found. At Tuyết Mai Hotel, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience. A few accommodations within Tuyết Mai Hotel offer unique design elements such as a balcony or terrace. Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms at the hotel, bottled water is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience.
Amenities
- On-site parking
- 24-hour front desk
- On-site dining
- Express check-in / check-out
- Concierge
- Dry cleaning
- Luggage storage
- Family friendly
- Smoke-free property
- Elevator
Reviews
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The room was clean, great location and good laundry service
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Good
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Comfortable stay in a central location. Room had everything we needed and was clean and cosy. We booked based on a review where someone could check in early after a sleeper bus, and we were thankful that we were able to do the same. Kind staff. 5 min walk from night market.
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Very good
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The location was really good- just a short walk from the lake. We hired a bike to go to a few places further afield and the hotel kept it safe overnight. The room is small, but fine for a couple of days and perfectly clean. The lady on reception was so polite and very helpful on checking in. There is a coffee shop in the reception we noted, but didn’t actually use it but it looked nice! We booked a standard king room and it is advertised as having aircon, however it only had a fan. We didn’t mention anything as thankfully it was cool enough at night for it not to matter. It didn’t have an opening window either, which would have been really helpful given it didn’t have aircon as it sometimes felt and smelt a little fusty.
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I liked the city and the location. I liked that I had a balcony. Unfortunately upon arrival we let staff know that the air conditioner did not seem to work. They said it would get better but it never did. It is set up to where there is a very small hole in the ceiling that air is meant to come in and cool a large room on the very top floor of the building. Even though it is a cooler city, it gets very hot in the room. There is not actually air conditioning. It is too loud outside to open windows and that only helps cool it down so much anyway. Also we let staff know the shower drain was clogged but he said it couldn't be fixed until the next day. Thst meant no shower because it would flood the entire bathroom. Then we were doubly punished because staff banged loudly on pipes early in the morning to fix the clogged drain which woke us up. It seems our comfort is not considered. Also the water in the shower does not get hot, only warm. It has potential, but no hot water or air conditioning is a problem.
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Very good
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Superb
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location is great and i was able to check-in earlier the room was insanely small, also i couldn’t open the window :(
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Lovely staff, we arrived 6am and for a small fee could check in immediately. Bed was super comfi, had a little fridge, hairdryer, kettle etc. Everything you need! Shower didn’t get hot.
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Nice, clean and modern hotel. Good location. Allowed late check out for an extra fee which allowed us to enjoy our day before getting a sleeper bus to Hoi An. Staff were not that welcoming/friendly.
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Very good
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The staff were friendly and helpful. Quick laundry turnaround. Strong Wi-Fi. Good location. The rooms were very damp. A lot of construction going on in the property when we stayed (July 2023) which resulted in a lot of noise and dust in the building.
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Very good nothing
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The room itself was clean and comfortable. Close to night market. It was noisy from construction and the street early in the morning. No hot water in shower.
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Good location and really spacious room. The room was quite damp and everything felt a bit wet. No a/c only a fan but okay as not too not.
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Exceptional
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great location. clean room. nice staff. off street bike parking. AC was not controlled from the room. A bit on the cold side going to bed, then warm by morning. not terrible though.
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central location near the market the room was comfortable it was very loud throughout the night and in the mornings - not great soundproofing
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Exceptional
