66 Guldsmeden

Helpful staff. Bike rental on site. No curtains, only traditional danish shutters, so light comes into the room in the final hours of sleep

Superb

Location easy to get and 20 mins walk to centre of town . Staff lovely and helpful. Breakfast good My room although well stocked with organic shampoos etc could do with an update . Looking a bit tired

Superb

Excellent variety offered for breakfast Lovely balcony to sit and relax on Great location for shopping and walking Son highly rated gym next door

Comfortable beds

Exceptional

Very good

Very nice and lovely hotel. We have travelled as a family with our dog and enjoyed our stay an the breakfast very much.

Beautiful but casual style with excellent breakfast and hospitality!

The room is small but nice, cozy and comfortable, high ceilings make it more spacious, bathroom is well-equipped. The location is convenient both to train station, center and trendy cafes&shops. We had an issue with the room and the way it was handled at reception was very disappointing. The room was on 1 floor facing a busy street. The window was antique wooden window and with fully closed window we still heard every car passing by so loudly as if we were trying to sleep directly on the street. My friend couldn't sleep with level of noise even with earplugs. It is indeed our fault for not throughly checking the propbability of this issue with this hotel in advance, however when we asked at the reception for any possible solution: a room switch, an upgrade of the room for any price asked, an additional single room at least on another floor if facing courtyard not possible or a partial refund because we would need to move to another hotel if any chages here were not possible, because full sleep deprivation completely ruined our weekend trip. At reception we were told that they are fully booked (at the moment of first inquiry woth this issue there were a couple of rooms available on booking com, later they were indeed booked), we were told that it's on us that we chose a hotel in a busy city location and we shouldn't do so if we are so sensitive and they don't believe that the windows are so not sound proof and they were not even trying to be sorry. When we asked for at least small refund (we booked 3 nights but were trying to move out on the first evening, so not just one night, even half of one day would be a nice gesture, even 100 eur out of our 750 bill) they told us it's impossible due to booking via booking com and their rules. Moreover our security deposit of 500 DKK wouldn't be released util our initially plnned check out day, because they can't change it even if do move out. So we have not just suffered from the noise, but from attitude not even attempting empathetic response and have lost a lot of money. Another issue was that the wifi didn't connect to internet on the day we were there trying to work.

Exceptional

Exceptional

Beautiful and stylish hotel. The staff were very friendly and the breakfast really good and convenient.

Superb

Authentic, welcoming staff

The area was convenient enough for some of the things we wanted to do. With the balcony door (which we had to leave open all night for air circulation) it was decently quiet which was a relief. It was quite hot in Copenhagen during our stay so no air conditioning definitely made it less comfortable. The rooms felt small and if we hadn’t decided to book a more expensive room with a balcony it would not have been livable for our week long stay. The staff weren’t as friendly as we would have hoped for, especially since we had an extended stay, and if we asked for anything extra (a towel or pillow) we were told a definitive no. That didn’t feel very accommodating, helpful or friendly.

Friendly staff, great room, great breakfast, great locatiin

Exceptional

This is a somewhat funky hotel, but it does need some refurbishment. Our room was clean and a good size, but don't expect a beautiful view. The hotel would be very difficult for wheelchair users, there are many door sills, changes in levels with some of the security card swipes set very high up.