Microtel Inn & Suites by Wyndham Columbia/Fort Jackson N

Upon entering the hotel, there was a very strong smell of Pinesol. The downstairs restroom was also left in an unacceptable condition. After a 7-hour drive and a long family day, we loaded the luggage cart, only to learn there was no elevator. The stairs were old, dirty, carpeted, and not air-conditioned. Our first room had a strong, unusual odor reminiscent of Fabulosa and possibly mold. It caused me significant anxiety, so I shifted to another family member’s room. The toilet was clogged, but was quickly fixed. The room phone did not work, and my room had no phone, only a clock as a substitute. The beds were comfortable, but the pillows were flat. My uncle left during the night because he was uncomfortable breathing and found another hotel for himself. Breakfast was average, but meat would have been a nice addition. My aunt also reported seeing a roach in the breakfast area. Overall, the property needs better maintenance, cleanliness, and updating. I would not return or recommend.

Very clean and comfortable, staff were very helpful and nice.

So the place is great for the price. But the breakfast is something to be desired.. I made some suggestions to them. Price is great. But you get what you pay for. Great location

The hotel is nice . It got a smell but is nice housekeeping need to be o. Top of her game

Very rundown. Odd smell. Toilet wouldn’t flush. Didn’t leave enough towels or bathmat when cleaned. Would not stay here again.

The bathroom door in room 102 could not close and is falling apart.

No coffee Clean rooms Staff pleasant

Only 13 mins drive to forth Jackson The room was very outdated, and the furniture looked old and worn. The biggest issue was the bathroom, which needed to be fixed. There was black duct tape on the shower hanger, which made the room feel poorly maintained. The white bed sheets also had visible stains, which made me uncomfortable. I ended up going to Marshalls to buy my own bed sheets just so I could sleep. The location was convenient, but the cleanliness and condition of the room were disappointing. I hope the hotel improves its housekeeping and updates the rooms.

Friendly staff the biggest problem as a hotel no soap inside the the bathroom the ice machine under where the ice drop down is dirty water it needed to be clean

Old, outdated. Breakfast was terrible.

bad customer service

The close proximity to Ft Jackson base Everything was going well till my 6 year old grandson pointed out a carpet beetle on our bed disgusting I slept in the chair and put him on the little mat below the windowsill. Not enough towels either for 4 people only 2 bath , 2 hand & 2 face .. and dingy old . The breakfast was ok.

It was close to when we needed to be The facilities smelled and the room was not deep cleaned.

Easily accessible The room had a strong order of mildew..

I can answer that question because I didn't stay for breakfast. The hotel was such a disappointment that my family and I left at 1:30 in the morning. The building and the rooms were old and mildew-stained, and the bed and sheets were not clean.

The room was not cleaned and the bathroom/shower had some unfilled holes in the wall.

Breakfast.....pretty sub-par.

All I want of a motel is a quiet safe location, clean facilities, and a comfortable bed. This is a no-frills motel, but all of my needs were met. Very nice stay for the price.

Staff Very nice No coffee until morning

Nothing Rooms needed repainted. No breakfast at 0800. Already gone. Staff unfriendly