Comfort Suites Clackamas

Loved everything the pool and sauna the kids and hubby loved all in all a great place with lots of room

The staff was very helpful and accommodating. The building seemed to be in a bit disrepair. Outlets in the room and dining room weren’t all working and the place is getting dated. That being said, I would stay here again

Very friendly and helpful staff, property was well maintained. Nothing

Clean room, great location and parking

I have stayed at this hotel before and never had this many issues. I have been a General Manager, Food and beverage Director and Front Office Manager(Starwood Properties) I will not go back. I did ask for a discount and was informed by the FD Agent that would be up to the owner and she would pass the information on. The dogs started barking at 830am the next morning. Did ask for a 1st floor room and was told not available. Choice has lost a customer, I still feel a refund of some kind should be given Jenny House

Exceptional

Good

The place is clean beds are comfortable. Will stay there again when visiting Oregon.

*Complaint submitted to Booking.com customer relations. *Complaint submitted to Booking.com customer relations.

Booked specifically for a wheelchair-accessible room for my daughter. Room was over an hour late. Manager was rude and unprofessional. Offered a refund for our final night but refused to provide proof of checkout. Would not stay here again.

Minor things: Place is a little outdated, carpet is old and rooms have a musty/cigarette smell. If you have the A/C on it get rid of the smell. Carpet is old and needs to be taken out and replaced.

Disappointing

Parking is free, which is great. Swimming pool is good, but so cold. Restroom in the pool room no toilet paper, not enough towels. I wish the room could be warm before we get into the pool. The chairs could be updated with new chairs in the pool’s room. The two bedrooms queen size is kind of small to rate queen advertise. The window in the room needs real time cleaning, it was rusty. The bathroom needs some updating. Not super clean when we arrived. Perhaps, if the staffing could get the AC turn on so we can’t smell the unpleasant smell when we walked in. I feel bad for the staffs that is working there. There’s nothing much they can do to assist us better. They were nice people, worked hard but seem like they are being under paid. I get that, they worked within the amount they get paid for. Breakfast was okay. I don’t think we will come back again to this place. Overall, thank you for a good night sleep. Our family 1st and last time at this place.

I got hurt and they didn’t have a first aid Above

Absolutely super CONFORTable beds, sheets and pillows! I could have slept all day. I go love that the hotel location is really private. The pool is large and the spa was popular and the breakfast was a nice addition. The amenities are hard to beat. I will be back and will bring my whole family There was quite a bit of trash in the grassy areas around the parking lot.

Lo unico malo fue q la tv no funcionava corewctamente

Never ever go there, we came to checkout and room was used ,urine in toilet, food crumbs on the table, bed looks like someone was laying. We went downstairs told front desk and canceled our reservation and left.

Breakfast ended too Ended too soon for this “not a morning” person

The elevator didn't work during our stay. The TV in our room did not work. The one treadmill in the gym did not work, and all the pictures I saw in the app pre-booking showed a hot tub that no longer exists. Was severely disappointed with the amenities during our little getaway.

Overall, the hotel has a good location and the staff were courteous. However, I believe the hotel’s policies could be more guest-friendly. With some improvements to those policies and better value for the price, this hotel could provide a much better experience for future travelers.