Homewood Suites by Hilton Chula Vista-Eastlake

Easy access

Well maintained property. Room was ice cold at check in like 60 degrees. Got sick after the long 6 hour drive. When I called the front desk, they sent a male staff member to help with the clean up. I apologized to him, as I know it wasn't ideal or pleasant. He just looked at me and walked out. Could use some staff training for making staff feel comfortable and welcomed.

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This is probably one of the best properties I’ve stayed at

Great area in Otay Ranch. All staff was very friendly. Clean and quiet.

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Amazing stay! Super clean, comfortable and staff were so kind and attentive to your needs. It’s definitely worth the price and highly recommend.

Cuartos super limpios y bonitos. Desayuno muy rico y completo. El personal es

The staff was very friendly Nothing

Very good.

Close to our event and great game room Smelled weird

Clean room, friendly staff.

This property provided us comfort during a time when our condo was being worked due to roof link and we are grateful.

Property is well-maintained and makes for great long-term stays.

The jacuzzi only fits 5 people, so you may have to wait if it’s busy. It wasn’t when we were there. On the last day of our stay, there was yellow tape around it so it must of broken, but we had got our use in already. Our king suite was spacious enough for my husband and I and 2 cribs for our twin infants. Room was super clean. I heard a little bit of brief stomping in the night above us, but besides that it was very quiet. Kitchen has everything you need if you’re planning a long stay. Just bring your own knife if you’re a serious home cook. The knife they had will frustrate you. Breakfast was very good and always warm. And they always have a coffee station in the lobby with cream and sugars. Sometimes free cookies and ice tea too if you catch them at the right time. Staff was friendly and helpful. It was a great deal for what I paid for. Breakfast buffet plus free parking (VERY RARE) and all the amenities you get. I would stay here again.

Paul was great just the Internet and the television go down every other day

Staff was great, especially front desk staff. The only negative would be the "sliding barn doors" instead of a regular door for the bathroom, not the biggest deal since I was teaveling by myself, but it would have been uncomfortable if i was traveling with someone else to not have total privacy for the bathroom. Other than that, my stay was great, the kitchen in the room was great, breakfast was wonderful and i would definetly stay again.

BREAKFAST WAS UNPLEASANT EXPERIENCE, NOT ENOUGH FOOD OR FRUIT. THE JUICE DISPENSER WAS A MESS AND SOMEONE COULD HAVE SLIPPED, THE JUICE WAS OVERFLOWING ONTO THE COUNTER AND FLOOR., UNSAFE. HOT WATER DISPENSER WAS EMPTY, TOASTERS OR WAFFLE MAKERS WERE NOT ENOUGH FOR THE AMOUNT OF PEOPLE HAVING BREAKFAST, IT WAS A LONG WAIT TO MAKE A WAFFLE OR TOAST. HOWEVER THE STAFF WAS NICE BUT WERE OVERWHELMED. THE MICROWAVE AND STOVE DID NOT WORK IN OUR ROOM WE HAD TO COME BACK TO THE LOBBY TO USE THE MICROWAVE, INCONVENIENT.

Great spot!

Clean and smelled good! Didn’t have enough chairs in the suites for a family eating dinner.