Ayenda Hotel Casona Santa Rosa
About Ayenda Hotel Casona Santa Rosa
Comfortable Accommodations Ayenda Hotel Casona Santa Rosa in Chía offers comfortable rooms with private bathrooms, showers, and TVs. Free WiFi is available throughout the property. Convenient Facilities Guests benefit from a 24-hour front desk and daily housekeeping service. The hotel provides parking facilities for added convenience. Prime Location Located 16 mi from El Dorado International Airport, the hotel is near attractions such as Unicentro Shopping Mall (14 mi) and Parque Deportivo 222 (9.3 mi). Guests appreciate the central location and excellent service. License Number(s): 112114
Amenities
- 24-hour front desk
- On-site dining
- Breakfast available
- Smoke-free property
Reviews
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Everything
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Nothing. They had the worst service in the hospitality industry. They refused service to me (a USC), my spouse, and my mother in law. They wanted to charged us more money and did not respect the rental agreement that we initiated with Booking.com After 45 minutes, my spouse and I decided to pay their outrageous new higher rental prices. When suddenly, the supervisor Diana Maria Cuellar Pastrana indicated to her clerk by text that they could not longer rent the rooms to us because we needed to first contact Booking.com . After a very long trip, they left us on the streets with our bags to fend off ourselves in finding a place to stay without reservations or geographical information of the location. This business should be removed from Booking.com list because they treat American citizens extremely harshly and they are not a good trustworthy business at all. A complete scam that my family and I experienced that I wish no one should ever have to be lied and put at risk ever again. Thank you.
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the location and staff the matress and pillows, all had a plastic cover as a protector, it was absolutely uncomfortable!!
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The staff where friendly, kind, attentive. The place is beautiful, the beds are comfortable and big, the location is great! The breakfast was simple but delicious! A few towels had some stains.
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Exceptional
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Poor
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DO NOT BOOK THERE!! False advertising! we booked a room with a double bed that looked very spacious on the photos provided when we chose the room. the room was supposed to be Deluxe room of 193 ft2. instead they give us the smallest room you can imagine of. not even 50ft2. when we expressed our deception to the staff, which was very rude by the way, we were told it wasn't her problem and we could look for another hotel.
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clean, comfy and economical there is not parking lot 24 hours around
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the staff no sleep at any time of the day very noisy
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The internet quality
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Good
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Good
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very clean and very nice and comfy! I love the bathroom jabon:)
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The location and facilities. In the shower, there isn't towel hanger and soap holder
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Exceptional
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Breakfast exceeded my expectations. Excellent location. Pretty close to my Dentist. The area where the hotel is located is very safe. Un buen sitio para estar de vuelta en mi querida Colombia
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The bed and breakfast The bell of the hotel was beside the room, so every time someone ring the bell, I hear it specially while I was sleeping
