Tru by Hilton Williamsville Buffalo Airport

8 out of 10 ⭐⭐⭐⭐⭐⭐⭐⭐ This is a nice hotel the staff was friendly, the room was clean with plenty of counter space in the bathroom It was in a good location No coffee maker in room (this is the reason for the 8 stars) There is 24 hour coffee in lobby but that means I had to shower, get dressed and go to lobby for my morning coffee and I like to have my coffee while I am getting ready so I didn’t like this inconvenience. No Ice Bucket in room even though they had ice on every floor. Weird to have ice on every floor no ice bucket. We were on the 4th floor and if I went to the Ice machine in the lobby there were plastic ice buckets but there were non by the ice machine on our floor.

I had a one day stay in the hotel. I checked in late Saturday evening. I asked the front lady , Renee to allow me to check out at 1 pm , just one hour after the regular check out time. Without even looking to the computer and the room status for the next day, she refused my request. She was also rude. I will not stay in this hotel in future. I think people should stay away from this property. It is named Try by Hilton. It has nothing from Hilton, just to confuse people by the name Hilton.

Very nice and convenient to everything

I was there for only one night but it was great

It’s was clean - breakfast was limited but nice. The rooms were a bit small.

Great choice for those travelling in / out from BUF airport

Room was clean and staff was knowledgeable and kind. Great place to stay for a one night while on a road trip.

Breakfast was plentiful and hot. Tea was always available which was a plus.

Pleasant

Great hotel

The room was basic, but very clean and property was well maintained. The staff were friendly, helpful and knowledgeable about the area and really made us feel looked after!

Not their fault, but no shuttle to pick you up after traveling across the country all day, wasn’t great. Again, not something they could control, people are human and life happens, Room was small but clean. Get trays for people to take breakfast to rooms.

In clean condition and has an acceptable breakfast. Close to Buffalo so many options for food.

Great stay for catching an early flight!

Clean room, friendly staff, super comfortable beds.

Everything was amazing with this hotel. The hotel staff were super friendly and helpful. The breakfast was delicious. The pool and gym were clean and well kept. The room was spacious and clean. The only negative is the bed was hard as a rock and the pillows were not fluffy. Sleeping was an uncomfortable for us due to the bed.

Nice room, comfortable bed, great breakfast, great gym.

Room was very clean and tidy . Friendly staff . Plenty of parking spaces . Breakfast was plentiful with very good options from waffles to yogurt , eggs and sausage. Overall , our stay was uneventful.

Excellent location ..good breakfast…very nice staff

Very good