Raffles Boston

Boutique hotel feel . It was an excellent stay, staff is awesome, location is great. Those sheets are heavenly, I have been told they are French.

They really nail all the little details and every staff person we interacted with was lovely. The hotel is so pretty, rooms are well appointed and the food and drink options def rival the four seasons around the corner. We will def be back.

Best hotel ever!!

The best hotel in Boston ! It is beautiful, classy, and the staff amazing .

A great hotel with excellent facilities Nothing to mention it was great!

Bruno was the best butler of all time!

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The service was exceptional. The rooms were great as well.

I have stayed at Raffles Boston before and have also stayed at Raffles Paris, so I am familiar with the level of hospitality I associate with the Raffles brand. Unfortunately, I found the atmosphere and clientele during this stay noticeably different from my previous experience. There were numerous guests whose provocative clothing and behavior, including taking photographs and posing throughout the hotel, created an atmosphere that I found inappropriate and inconsistent with the sophistication I would expect from Raffles. The hotel also appeared poorly prepared to manage the situation. I was also disappointed by an incident in the lobby. I was there with my family and a couple of friends whom we had invited for dinner when a member of the front desk asked us to move aside because we were supposedly obstructing the circulation. There was clearly ample space for guests to pass, and we were not blocking anyone. At the same time, other people were moving through the lobby in a much more disruptive manner. Being asked to move, as paying hotel guests, was unnecessary and frankly quite embarrassing. Finally, our experience at the Speakeasy was the most disappointing. We were actually encouraged to visit after dinner, made a reservation, and went there with our adult guests all over 21. The person who received us was extremely rude and discourteous and demanded my passport in a manner I found unnecessarily aggressive. I fully understand the need for identification, but the way it was handled was unacceptable. Raffles Boston is a beautiful property with excellent rooms, a wonderful restaurant and generally very good service, which makes these experiences even more disappointing. As a returning Raffles guest, I expected a considerably higher level of discretion, professionalism and hospitality.

Excellent throughout. Staff, rooms, pool, gym, restaurants all first class. Loved it and can’t wait to go back.

The room was beautifully decorated and very luxurious. The staff was lovely and very accommodating. The spa and pool were stunning. The terrace bar was breathtaking with a great choice of drinks. Excellent location near Newbury Road. Parking on-site. The beds were not as comfortable as expected. Slightly over overpriced room for what it offers (a view to the parking lot).

Can't wait for my next excuse to return

Superb experience at a luxury hotel - will be back.

Truly outstanding service. Very beautiful interiors. Excellent all around.

This is the best hotel. I’ve stayed at in a very long time. The facility was amazing, and the staff were very accommodating.

Amazing staff, excellent food. Wish my stay was longer.

No había estado en un hotel de ese nivel de impecabilidad y servicio

Butler is a nice concept but slow responses $10 coffee was good but….seems a bit much. Good location. Overall there’s other nice hotels we’ve enjoyed that are superior to this hotel and less expensive

Exceptional

AMAZING!!!!