Hotel Dann Carlton Bogota

Es limpio, bien ubicado, no huele a humedad No hay piscina jacuzzi

Es muy limpio y bien ubicado , free parking No tiene otras facilidades como piscina o peluquería

It is a nice hotel located in a safe, central area. Everyone in the hotel is lovely, kind and go out of their way to help you. The breakfast and food is wonderful! Not many restaurants around. However, the zone T is only 10mins away by cab

Great staff, excellent location, very good food. Everything very good

The hotel was clean and in good condition. The staff were very friendly. The rooms and common areas were well maintained. When the restaurant was busy for breakfast it was understaffed and the staff couldn't keep the buffet supplied with food. The waffle maker was old and couldn't make waffles. When it broke there wss no replacement. Expected a hotel of the stature of Dann Carlton to have things in good working condition. Had a problem with another guest who was supposedly a part owner of the Dann Carlton hotels and the staff was slow to respond to the situation.

When I hung a shirt to dry in the bathroom it stained it black in certain spots

Flexibility

Not comfortable beds super hard Shower drain clogged overflow drain Hair in bathroom floors

You could not cook any better, or serve any better, or prepare any better. Exceptional, wonderful service. Your hotel is a shining example of superlative service, exceptional representation of the Colombia that is, and a shining star that I think exceeds any Hotel I have been in. Note, Colombia is improving on the traffic situation with the Overhead Metro system being built, and your Hotel is exceeding all the goodness that Colombia is striving for. Thank you!

Location A really old building, when I turned on the bathroom light was really loud sound from the lamp.

Not much to like No handicap facilities, awful bathroom, no pet friendly location, they charged taxes twice with no explanation at all

Adorable!!!! Our experience with him it was realy excellent! The bathroom. Isn't in the best condition.

Super beautiful The WiFi was not as good and the room service food was bad

Excellent Excellent

Looks elegant and nice The first room we got the doors were falling apart and the curtains fell apart when we tried to adjust them….The second room we got had roaches in them and showed the staff the video and nothing was done or another room was offered…Stayed at the hotel 7 nights so I was expecting some kind recompensation and nothing ! I was little upset and disappointed as I’ve stayed there a cpl of times in the past.

After 6 years of visiting their locations in Bogotá and referring many customers to their facilities. I was charged $200 additional to my room. The room was opened without our permission. When we checked out we were told we broke the rule. It was a non smoking room and thus the penalty. I asked to please forgive us since we didn’t request a non smoking room and was not aware of the punishment for smoking. There were no signs anywhere in the room and the room to tell us there would be a huge charge $200 for breaking the rules. Through out the years the quality of the rooms has degraded. No basic needs like tissue or bar soap or soap for that matter. I should have charge them for not being able to wash my hair and or my body with the little to no soap bags in the wall. I did give an opportunity for the receptionist to understand they were losing my business but no one cared. Today 4 days later and no response from a manager or refund to my charge. Sadly never again. I do not recommend them anymore. Good luck

Great location, amazing staff, and a very comfortable hotel. The rooms are spacious and well appointed, and the hotel offers excellent facilities. Breakfast varies every day and includes a wonderful selection of traditional Colombian dishes, along with all the standard international options. The hotel staff are consistently friendly and attentive. We used the gym, restaurant, bar, and laundry services, and everything worked perfectly. The location is extremely convenient as well. Highly recommended. There isn’t much to criticize, but if we had to mention something, we did miss having a swimming pool. Also, on Friday evenings you can hear a bit of music from a nearby venue, though it doesn’t last too late. Other than that, everything was great.

Great location, amazing staff, and a very comfortable hotel. The rooms are spacious and well appointed, and the hotel offers excellent facilities. Breakfast varies every day and includes a wonderful selection of traditional Colombian dishes, along with all the standard international options. The hotel staff are consistently friendly and attentive. We used the gym, restaurant, bar, and laundry services, and everything worked perfectly. The location is extremely convenient as well. Highly recommended. There isn’t much to criticize, but if we had to mention something, we did miss having a swimming pool. Also, on Friday evenings you can hear a bit of music from a nearby venue, though it doesn’t last too late. Other than that, everything was great.

The food very good fresh and variety and the waitress very nice and good attitude for he customers. N/A

Excellent service from the arrival to the departure. Breakfast was varied, fresh and accommodating. The room was excellent. Restaurant food and service was delicious. Christmas decor. The location is great. Gym a little bit hidden and dark.