Boardwalk Resorts Atlantic Palace

The view It was not clean

Location and view Setup of room Room outdated Pool deck a mess Dirty broken lounge chairs Air conditioning filter very dirty as we had a weird smell in room Parking was difficult cars are to close to each other our new car had damage to door because of it. Trying to discuss with front desk issues given a ln attitude as if it was our fault something was wrong. I think you need to do customer training with staff. If they dont like their job find another. The guy who brought luggage to and from room Ruben was the only staff i found outstanding. When checking in was told they had to charge my card $143 dollars 43 was for parking and 100 would be returned to me when I check out. When my wife received bill we got charged the 143.00 which was never explained. When she questioned the girl she told my wife that's what it is and didn't want to hear anything else. I can go on with other things but im sure it wont make a difference

Exceptional

Location was very convenient right next to boardwalk, Everything was good!

It’s comfortable and clean No dislike

Right on the boardwalk Nothing

Very good

Poor

Bad

El hotel tiene buena ubicación cerca de todo, el problema es que las instalaciones están descuidadas, si no tienes pase al parque de agua no tienes piscina, en fin volvería solo por el parque de agua. Pedí que me asignarán una habitación de las remodeladas y me dieron una de las viejas, aunque estaba limpia y cómoda.

Bad

The convince to the hard rock hotel The elevators they can work on making that easy for people to get and from their room

Exceptional

The room was disgusting. When I walked in the room had a bad odor. The floor was dirty with hair and the carpet was badly stained. The kitchen and table were not cleaned. The sheets had blood stains and the the bathroom clearly had mold. Bathtub and When I asked for extra towels for my spouse they said I can only have 1 more, they expected us to use the same towel. Will never come back here again. I cannot express enough how dirty this place was.

It’s not for us. The smell of smoke inside my apt was a lot . It was hard to be inside . The hotel is old . The location is perfect if you like the area.

Right on boardwalk and beautiful room

Nothing Nothing went well. I stepped into our room #711 with my wife and children. My kids immediately did not even want to sit on the couch that was falling apart. The view was the parking garage wall, and then we walked into the bathroom to hair all over the bathtub. Just to top it off as we walked into the kitchen my son saw ants. We immediately packed up and left. I will never return there again and do not recommend it. The place is highly rated and maybe just make sure you do not stay in 711 because the lady at the front desk immediately responded and said they get a lot of complaints about room 711!

Passable

Room was great only issue was the bed it was extremely firm

Rooms are clean staff were always friendly and helpful. It’s pretty simple place buildings definitely dated and it needs better upkeep. But , like I said, the room was definitely clean. It is no longer $14 for the resort fee. It’s $15 per day plus you have a $12 parking fee per day. If you book on site, there is a $250 refundable deposit but through Expedia it is only $100 refundable deposit. The parking and the resort fee are not included in the price when you book, those are paid on site and are in addition to what you pay Expedia.