TownePlace Suites by Marriott Asheville West

The manager and front desk personnel were extremely helpful and kind. They helped us leave a day early with no charge due to some family issues they came up. Great staff!! The cable went out for a couple days so no tv in our rooms but that is all

Breakfast was simple, only boiled eggs.

Room has great space and excellent quality

Very good

Rooms were clean , staff was super friendly. Will be staying here again when I’m in Asheville.

It was a nice and clean hotel with a good breakfast.

Very comfortable bed. Extremely quiet. I never heard anyone outside the hallway, even though the parking lot was half packed. I would stay here again!

Great place to stay !

Generally a good deal because of the breakfast which had one of the best selections for a complementary breakfast. As to the room it was generally clean. However the couch in our suite needed to be replaced and the ice maker in the room refrigerator didn’t work and the ice machine on the floor didn’t provide much ice. We ended up using the one on another floor. Lastly, despite being a good location, if you were looking to sleep much past 6 am you had to use the white noise machine provided. The loud traffic sounds started up at 6.

Barrier to doing laundry was need for tap to pay

Great design for room, nice layout. Kitchenette, full sized coffee pot, hotel had small cooking appliances you could borrow for use in room. Really thoughtful. Noisy (nearby highway), carpet was wet & sticky (creepy because they allow pets), the room was a very cold (60°) when we arrived, and I didn't care for the open ended shower stall - it was cold having to leave the warmth of the water stream to get shampoo/soap on the back wall. It was clear the placement of the shower supplies was for the convenience of cleaning staff rather than the comfort of the guest showering. The tv didn't work (no maintenance staff working), they offered to let us change rooms but we were already settled & didn't want to move.

Staff was very nice, very clean and the breakfast was great.

The bathroom exhaust didnt work so after 1 shower the bathroom was really steamy

The rooms and the atmosphere of the whole thing was amazing. The bathroom exhaust didnt work so after 1 shower the bathroom was really steamy

The staff on all shifts was engaging and helpful and kind.

The staff were so kind and helpful. The rooms are large and fully stocked for a long and comfortable stay, and the breakfast is excellent!!

Only problem encountered was that the coffee maker and noise machine in the room were non functional. Both were essential and missing in action. Otherwise the stay was great.

Good experience. Would stay again

This was one of the most pleasant hotel stays I had experienced in a long time. Facilities are immaculate, staff is knowledgeable and helpful and it is a dog-friendly property. Areas to take the dog out were plentiful and felt very safe. I will not hesitate to stay here again. Unfortunately my husband said we cannot move in permanently.

Superb