Hotel Prins Hendrik

Good rooms two of the four were very good size One should have been single beds but was a double and two were at the back which was not such a nice view and not so big Breakfast excellent and catered for Gluten Free diet Staff were excellent advising us where to go with kids Four rooms at the front

The location of the hotel is very good, near the Central Station. The room was cleaned and with a good size. At the breakfast I found a large choice. During the night, various noises could be heard coming from the nearby square.

Good location, breakfast was fine, polite staff, room was clean and comfortable. We are happy to stay and i choose again. Bathtub should be cleaner, no aircond. but it was ok weather was cold but radiator was very hot and good, no refrigiator, no kettle.

Excellent staff and a delicious breakfast.

Close to city center, and train sitation. We stayed at Hotel Prins Hendrik as a group of 4 for 3 nights and 4 days. Given the exorbitant rates which are far higher than many other options in the city, our stay was an absolute disaster. While the hotel is close to the central train station and city center, prime location cannot compensate for the total lack of hospitality, dreadful service, and nonsensical rules. Ridiculous Key Policy & Unattended Reception: In a setup I have never seen anywhere else, our group of 4 was issued only a single room key card. Worse still, the hotel demands you hand in the key at the front desk every time you leave. Every time we returned, the reception desk was deserted, forcing us to stand around waiting for minutes just for someone to show up and hand us our key. Hostile Night Staff & The Hot Water Incident: The staff's attitude was exceptionally cold and dismissive, treating guests like unwelcome intruders. Because the room provided no kettle, we went down to the bar at night simply asking for a bottle of hot water and two tea bags. The night staff glared at us with utter disdain—as if making an alien, absurd demand—and then had the nerve to charge us extra just for plain hot water. Dreadful Breakfast: The morning buffet was a complete joke. There was practically nothing decent to eat, the selection was bare-bones, and the quality was shockingly poor for a hotel charging premium prices. Completely Stripped, Smelly Rooms: The rooms lacked the most basic amenities—no kettle, no iron, no hairdryer, no minibar, and not even a single complimentary glass or bottle of water. The room had a persistent foul odor, suffered from awful ventilation, and the Wi-Fi connection was completely dead and unusable. Paying top-tier prices for bare rooms, inedible food, restrictive key rules, and staff who treat you with contempt over a cup of hot water is unacceptable. Do not be misled by the central location, book somewhere else.

I have stayed here before and it has improved where I thought there wasn’t anymore they could have possibly improved upon Nothing I did not like

Superb

Location No a/c on a really hot day

Very good

Very good

There were 3 women and our room was perfect. Large enough for all our suitcases. The location was great. Loved sitting out front people watching. Close to delicious fondue restaurant and not far from the cruise port. Everyone was so nice. Breakfast was delicious. This place exceeded my expectations. I had read reviews before making reservations. All reviews were A+. No improvements needed

It’s a wonderful hotel. The receptionist was very friendly and welcoming. The breakfast was very good and more than sufficient, and the breakfast hours were quite flexible. The location is excellent, and we were able to walk to most places. The only downside was that there was no hairdryer in the room. However, the room was very clean, and it was also cleaned properly during our stay.

Great stay Nothing

Very good

We really liked the spacious room with a beautiful view of the canal. It made our stay in Amsterdam even more enjoyable and gave the room a great atmosphere.

Location. No air condition, no fan. When staff were informed, they gave us ONE tiny fan for a 4pax room. When I requested for them to bring the fan to the room, they did not do so. Instead they waited for us to come back from outside, the staff handed the fan to my sister. Service for me is 0/10. The only saving grace was the location.

Location The property charged. Differen orice than quoted (15 % higher). Besides that, no air conditioner in the room, and no elevators! 4 floors through stairs to access to the room…

The property charged. Differen orice than quoted (15 % higher). Besides that, no air conditioner in the room, and no elevators! 4 floors through stairs to access to the room…

The location was brilliant, the man we met on reception was wonderful It was a bit weird and the afternoon munchies in the office space did not happen. The breakfast was disappointing having just been spoilt in Oslo.

The location is great. Across the street from the Centraal Station with easy train to the airport and within the city and out The room was rather small and hot and not soundproof. Once they started cleaning in the morning, it’s not possible to sleep The reception was rather cold, except for one guy (Paolo or Marco) who was very nice and helpful.