Springhill Suites by Marriott Alexandria Old Town/Southwest

There was no hair conditioner in the shower even though there appeared to be a slot for one. There also wasn't any lotion. I would have expected that from a Marriott. Low lighting in the bathroom. But the property and room were clean and appeared to be fairly well-maintained.

Very nice place with polite and helpful staff.

The hotel is clean but the only thong is thatcthe breakfast ends very early

Disappointed me.

Nice place to stay.

Good overall. Should have good drinking water source

Would definitely stay here again. If vacationing in DC it is really accessible.

Nice and clean and 38 min drive to union station

​Overall, our stay started out well—the staff was polite, and the hotel initially seemed clean and comfortable. However, our experience was completely ruined when we discovered we were bitten by bedbugs during our stay. ​While we appreciated the hotel's amenities and convenient location, a bedbug issue is a serious hygiene and safety concern that cannot be ignored. We hope management takes immediate action to inspect and exterminate the room so future guests don't go through the same experience.

Breakfast was good. Staff was nice.

Beau propre mais air climatisé tellement bruyante que le sommeil est difficile! Attention, le front office charge souvent en double le dépôt (c’est ce que m’a dit la madame de visa lorsque que j’ai demandé un remboursement du trop perçu)!

Everything was great 😌

Would recommend and stay again

Needless to say, no one in our group slept well after we killed the roach. When I contacted management about the issue, they stated that “it’s not a valid reason for a refund.” This shocked us. If this is not a valid reason, I cannot bring myself to imagine what is. I took photos and showed the giant roach to the front desk. They offered to refund our $15.90 parking fee (per vehicle). We thought that was also a little steep to park in a lot with bountiful spaces to park. Don’t be fooled by the nice reviews, because, in my case, they refused 3 times to solve the core issue!

The breakfast should have More Options

It was a nice place to stay.

Everything was great

AC did not work they came to fix it but no matter how cold I turned it the room stayed 80 degrees not a fun trio

The staff were very friendly and helpful.

The elevator was down just about the whole entire state and we had to climb the stairs, hot as it was. The hallway in the stairs smelled like urine and the breakfast needs to be updated.