Red Roof Inn Albany Airport

Additonally the desk chair slipped out from under me and I hit my head on the wall and had to crawl to the bed to get up with quite a bit of difficulty. You should consider putting some kind of floor covering to prevent this happening to someone else.

Not clean but convenient

Always extremely happy with my stay.

I'm in Albany regularly and this has become my go-to place to stay. Comfortable and clean rooms, convenient location and friendly staff. What more do you need?

Only complaint was no soap in the dispensers, but I survived and would stay there again.

Dealing with the headquarters was useless. The room was not clean and the desk staff was not helpful either.

The hospitality staff was friendly and accommodating. The front desk staff seemed bored and not friendly. She was straightforward and never thanked me for my stay. She charged a $100 fee for 2 days for 2 dogs ($25/day per dog) while advertising as no additional fees for animals. The blow dryer was not adequate. The breeze outside provided more air. The floors without carpet appeared clean as was the bathroom. However when I blotted up water I spilled on the small carpet between the beds it resulted in a dark brown stain resembling mud. Yikes! Not comfortable wearing no shoes here!

No in-room coffee, coffee not available in the lobby at 4:00 am when I needed to get to the airport; wake-up call did not work (I asked at the desk when checking in, but no wake-up call occurred). The person at reception was lovely, but coffee has to be available at very early hours for an airport hotel. Not a lot to ask. Oh, and there was no clock/radio or alarm clock in the room. Also a must for an airport hotel. I have had way better amenities at Red Roof in the past; perhaps this was just a cheaper room. Still. I won't stay there again.

No comment…!!!!!!none nada nothing

Well maintained... Great pricing.

Grungy place.

La réception

Female F/D staff. Look down on guests. Rude with demeanors like Guests OWE her $$ and charge for microwave one day at $5 then four days for $7 a day! Rude Everyday!

i stayed in room 119, it was one of the last available for the night, so i am not sure if that has anything to do with it being so bad but this was the dirtiest room i have ever stayed in. when we arrived we considered leaving but there were no other hotels available and we had to stay. there is an overpowering damp mold smell though the whole room, stains and particles in the sheets, a sticky substance on the bible and surfaces, and when the fan is on on the bathroom a putrid stench is pumped through the vent. the person at the desk was kind, obviously it wasnt his fault, he gave us a disinfectant spray to try to make the room more comfortable. i am also a frequent camper and have probably lower than average standards for lodging, but this place was truly disgusting.

Yes

Very nice rooms for the price anywhere near the airport. I always stay here when flying out and returning in business. Family run and managed...and it shows

The dresser drawers didn’t close and the front was de-laminated. The bedspread was well-used and very pilled. Pillows are flat and lacking the used to be filling because everything is very well-used. The toilet drains very slowly. The shower drains very slowly, so while you take your shower, you must stand in 4 inches of your own filth because the tub doesn’t drain properly. The sink to wash your hands fills quickly as that does not drain well either. So, all plumbing needs to be addressed. There was a handful of toilet paper on the side of the tub so not easily seen if any inspection happened prior to renting this room. The phone was covered with sticky stuff and random stains on phone. The AC unit is very loud and not something you can sleep with so I turned just the fan on which made it very hot to sleep in room but better than the loud AC sounds. The floor had patches of stuff on it so you need to make sure you were wearing sandals to walk in the room. It is a joke in my opinion to present the guest to pay $100 right before they see the actual condition of this room. It appears that they just want to assume everyone wants to steal their stuff but they don’t need to take any accountability to maintain a proper room.

Good

Room clean but need microwave on this room

I found the front-desk staff to be friendly, hospitable, and helpful. The first room I was given had a powerful smell of cleaning chemicals, the light over the sink not working, and a carpet wet enough in at least one place that as soon as I stepped on it with my shoeless foot, my sock was wet. I went to the front desk to ask for a different room. I got one. This room was better. The carpet was not very clean -- parts of it seemed not to have been vacuumed. There was dust on the fixtures. The shower curtain rod was starting to come off the walls. I went to sleep early to be woken up just before 11pm by my neighbor out on the porch with the door open so he could hear his music from inside his room. I called the front desk who came up and talked with him. That worked and I got back to sleep. I arranged for checkout at 11:30 am instead of 11:00 am. At 10:30 am a man was staring into my room, through the window. I figured he was a member of the cleaning staff trying to get a gauge on whether the room was ready for cleaning, but it still creeped me out, and felt invasive. I tried to nap. At about 10:50 am there was a knock on the door announcing "house keeping." I let them know I had extended checkout to 11:30 am. He was surprised. Yes, he was the man who had stared into the room. At one point, there was a woman trying to do a wellness check on a friend or family member of hers who was staying there. Front desk were kind enough in the a.m. to hold my suitcase for a few hours.